"Good clear advice."

Good clear advice.

"Smooth transfer to new terminal"

Smooth transfer to new terminal
Very helpful staff.

"Very easy to setup"

Very easy to setup, easy communication via the sales rep Ben and Guy.

"DNA payments have been brilliant…"

DNA payments have been brilliant throughout the process of setting up our new card machine. Managed to save us lot of money on fees compared to our old card payment provider.
Dougie was extremely helpful, he rang multiple times to help us track our delivery and once delivered rang back to help us set the new card reader up. He gave us step by step instructions on how to set it up and use all the features on it. The card reader itself is very easy to use and even gives us the option to add our menu to the software. Great company to deal with.

"Nervous about switching"

I was incredibly nervous about switching provider as I had moved to Worldpay about 9 months previously then my rates had shot up ridiculously. Starting with Chris in sales, DNA have so far been professional, allayed many of my fears by providing clarication and transparency every step of the way. I have just set up my machines today with excellent, friendly help from Dougie. The process was simple and I'm now good to go. I am keeping all fingers crossed that the service I've received so far extends throughout my contract. If its does I'll be one happy customer.

"Set-up was quick and easy Guy was…"

Set-up was quick and easy Guy was professional and knowledgeable which made the process less stressful even though I was busy at the time he was patient and considerate.

"Quick and efficient set up and delivery"

Quick and efficient set up and delivery

"Great onboarding"

Great onboarding, easy and quick with great service from Guy

"Ben was very responsive and sorted out…"

Ben was very responsive and sorted out our issue swiftly. First class service! Thank you Ben

"Very helpful agent"

Very helpful agent, Samina, who explained things and got things going very quickly.
Machine delivered promptly and Guy from customer services telephoned to set it up and everything went smoothly.
A pleasure not to be hassled