"Alex was very knowledgeable and easy to…"

Alex was very knowledgeable and easy to work with the item arrived on time

"Great customer service"

Great customer service, they contacted me to make sure I ordered the correct piece. Answered all my questions, were very professional.

"A pleasurably abnormal customer service experience!"

Very rarely do I experience a company that stays in direct personal contact with you up until you receive your order. Astonishing customer service and a very speedy delivery. My product arrived 3 days after ordering. Highly recommend.

"I shop online extensively and have to say best support, hands down"

I shop online extensively and have to say best support, hands down. Alex worked to get order out even with part coming from Kentucky after the massive tornado not to mention it being a week before Christmas. Line set was lost on the job and without Alex's help I would have been jammed. Don't know much about the company, but with people like Alex, they are doing something right.

"Equipment arrived fairly quickly…"

Equipment arrived fairly quickly considering shipping delayed it by two days but everyone has been extremely helpful with questions

"good product at a fair price"

good product at a fair price

"Highly Recomended"

We've bought couple units with Cool Minisplits after checking the market thoroughly. The customer support is amazing and the experience flawless.

"Alex was my sales person."

Alex was my sales person.

He was concise, polite, professional.

"Wonderful purchase experience"

Wonderful purchase experience. Was contacted immediately after my online order to confirm every detail, the shipment was well packaged and my order arrived complete, undamaged and ready to install.

"Long awaited back order issue solved"

Hello just wanted to let you know That I received the other three line sets today thank you for your diligence and communication throughout this process much appreciated