"This company is no longer trading"

This company is no longer trading. I had to get a refund from PayPal.

"Shocking, terrible, there are really no words "

Ordered a garden furniture set a day before they went bust, managed to get a
chargeback refund via NatWest luckily, however I’ve also received an email today from Castle Hill Insolvency saying that they ‘have disengaged from assisting with the voluntary liquidation process’ - thought this would be useful info to share in case anyone else wasn’t aware of this yet. Out and Out are a shocking company, with terribly immoral owners taking money from people with no intent to supply….

"Disgusting"

Disgusting, they took my money even though a few days later they went under, appalling customer service, however the owner currently is an active director of other companies in the same industry, and now castle hill have not taken over the insolvency!!! I smell a rat!

"Unfortunately I have lost nearly £1k…"

Unfortunately I have lost nearly £1k with this company going bust. I did purchase through Klarna - still waiting on a resolution though. Has anyone else managed to get their money back through this finance company?

"Fraudulent"

Fraudulent! Absolute scammers! My credit card company should be able to refund me.

They had no intention of supplying garden furniture

"Do not waist your money and use this…"

Do not waist your money and use this company promise delivery and then no stock email answered via repeated automated answer then phone refer you to email reported to PayPal after they wouldn't answer them I was refunded by PayPal thank God I paid through them don't know when I would receive a refund from these buyers stay clear of this company

"Paypal refunded me"

Sadly took my order despite knowing they were going bust. They even did a flash 30% off sale just a day or so before to get more orders in, in my opinion. Happily I paid through Paypal and was refunded in full for items not received under their buyer protection programme. It was a simple and pain free process and resolved very quickly - 2 weeks start to finish. Disappointing end to my dealings with this Company.

"Company now insolvent"

Company now insolvent. if you can - contact your bank/ credit card company. you only have 120 days from date of order to claim chargeback on a debit card. i managed to do this a couple of weeks ago after ordering furniture back in may. should have done more research!

"I would never order from this company "

This order was placed and paid for three months ago and we have still not received it. I have emailed twice asking for immediate delivery or a refund but have not received a reply.

"Pre-order Marbella Garden Set"

I ordered my Marbella garden set on 10th May, when I chased up In July, I was told my furniture was in their warehouse, and would be delivered by 17th August, still nothing by 30th August, when I got the reply saying they were no longer trading, and gave an e-mail to contact Castle Hill Insolvency, which promptly bounced back, so I would give zero stars to both companies, doubt I will see my money again!!