"Richard King at USA Direct …"

Richard King at USA Direct has taken care of my booking and has been very professional and helpful thus far , excellent
Top class

"Booking"

Been meaning to write a review for a while John was fabulous booking our vegas trip for sept 2024 we all can’t wait.
Great price and very helpful and down to earth… well recommend

"5 Star Service from Richard King & USA Direct"

Booked my family holiday to Florida with Richard and from start to finish he was an absolute star. Made a few changes throughout the booking which were dealt with swiftly without fuss and efficiently. I've recommended Richard and USA Direct to a number of family and friends who frequently visit the states and will happily use Richard/USA Direct again in the future.

"I booked a villa holiday to florida…"

I booked a villa holiday to florida with lily in November she was super helpful and Knowledgeable and put up with my constant ‘ can you just …’ we wre all set for our hola when unfortunately i has to go into hospital for an operation and needed to change the dates quickly to secure a flight. John was great really responsive and helpful and got us a great deal on new accommodation very happy 😃

"We booked a holiday to Vegas with…"

We booked a holiday to Vegas with Lilly as it was our first time going there. I had lots of questions and Lilly answered all of them. She was absolutely brilliant from start to finish. I highly recommend using this company. In fact I’m just about to book with them again!

"Very helpful"

Richard is as very helpful and efficient. Quickly responding to any questions and very easy booking process.

"Do not use!!"

Be warned! Great at sales but have absolutely no after sales customer service skills at all! I strongly believe we were miss sold our holiday. We would never use or recommend this company. I was emailed 4 days before departure( no courtesy telephone call) to let us know of a change from a brand new villa to one that was disgustingly dirty and old in a completely different area of Florida! Videos were emailed whilst we were there and we were just ignored. On retuning home I have emailed many times and they are just ignoring us. Be warned!! Do your homework and look into the company back ground! I wish had!! If something is cheaper or seems too good to be true then it probably is.

"AVOID AVOID AVOID!!!"

We would never use this company ever again. In our opinion they sold us a holiday that was not even available just to reel us in! Then emailed 4 days before departure( no courtesy telephone call) to let us know of a change from a brand new villa to one that was disgustingly dirty and old in a completely different area of Florida! Yes they did offer a full refund as they clearly acknowledged they where in the wrong, but how could we tell 7 kids that they where no longer going to their once in a lifetime holiday!! AND THEY KNEW THAT!! We have complained and never received a reply! So be warned!!!

"Just like to say thanks to Richard for…"

Just like to say thanks to Richard for helping make this family holiday special.The villa in Orlando
Has made my family so happy its all we wanted big spacious villa lovely pool. Once again big thank you to Richard at USA Direct.Hope you can help again 2025 holiday.
Many thanks Alexander

"Fabulous!! Lilly was fantastic when booking our…"

Lilly was fantastic when booking our last minute holiday to Florida. Answered all questions and concerns promptly and found us a bargain of a deal. I will definitely use again next year😊