"Poor Communication Regarding Delivery"

Communication regarding delivery was very poor and delivery was not done on expected date with no notification.

However, Armaan who delivered and assembled the bed was very professional and did an excellent job

"ARMAAN"

Today we had our bed delivered and assembled by Armaan,
he was on his own and he did a fantastic job. he helped me move our old bed out and then worked really hard to assemble the new bed. If we could give more than 5 stars we would.

Thank you

"+Armaan was exceptional"

+Armaan was exceptional. Polite and very helpful and informative, carried out the installation of the bed quickly and gave clear instructions on use. He removed all packaging and left with a smile. Great customer service on one hand.

- As a customer it was not pleasant to see one person struggling with a two person job. How the company except one person to unload a bed and carry it upstairs to the bedroom is just unexceptable.

"Awful company totally unreliable! "

Awful company totally unreliable. Must have a book of excuses they give out to train staff. Totally unprofessional, their customer service leaves a lot to be desired. Poor management, very bad at communicating and returning calls. If you have 24 hours in a day to waste your time with these muppets then go buy a bed from them, if not safe your money and go elsewhere. You will save yourself a massive headache!

"Do not buy from these sharks !"

Do not buy from these sharks !! These people sold me a bed through one of their approved retailers, the mattresses supposed to be medium soft, it’s like sleeping on a hard floor, I also ordered a super king size bed got a king size. I feel ripped off by this company and there cowboy retailers. I have a brain tumour and severe physical disabilities, these beds have caused me bed sores and supposed to be leading bed specialists and hide behind their retailers and take no responsibility. I bed sores and this company don’t reply to there reviews see negative reviews, they given up on responding to complaints. I’m taking my claim to court now and a national newspaper to expose this company

This bed isn’t fit for purpose and I had one before this bed and they gotten worse!! There med firm mattresses are like sleeping on a hard wooded floor.

I suggest no one ever buys a bed from mi-bed better know as Furmanac they don’t care !! I have a brain tumour and physically and severely disabled, they stole my money. They didn’t even sent the middle bars for my bed at all. I’m Still waiting!

Im in serious pain and aggrieved over this cowboy company that ripped me off with there retailer. I’m angry this bed has caused me severe pain. I am due to expose both the retailer and bed company ripping off disabled people.

I am launching a county court claims and filing for aggravated damages as this bed has caused me injury of bed sores. I also was told don’t get memory foam and bullied into buying a hard mattress made from bad materials.

I am suffering badly from these beds, I even ordered a super king size and got a king size bed. The retailer has tried to say I didn’t but I have a witness. A newspaper will be getting involved

"Ordered a bed on March 30th."

Ordered a bed on March 30th.
No delivery dates available until June. Then a component is unavailable so delivery cancelled. Arranged a new date of July 5th. Told on July 4th they knew nothing of an agreed installation on July 5th. No apology given.
My wife has already took 2 days off work and will need a 3rd.
Spoke to a few people and they cannot give us a date.

"Sean & Corey were great"

Sean & Corey were great - polite & efficient - moved the old bed, took another away to recycle, and left the new adjustable bed set up. All went very smoothly :)

"Great service"

Very reliable company. Bed was delivered as arranged by two very pleasant helpful guys. Would recommend this company.

"Electric bed delivery from Furmanac"

We had Martin & Jordan from Furmanac delivery our electric bed a week ago, they were very efficient,polite,knowledgeable & well presented. Got a phone call 20 minutes before they arrived.

They put the bed together very quickly and efficiently, showed us how to use the bed and cleared away after themselves.

All in all very pleased with their service 😀

"Today I had my benson bed delivered by…"

Today I had my benson bed delivered by 2 really nice gents their names were as follows Jordan and Martin. They were brilliant arrived early rang me to say they were 10mins away, when they arrived they worked well together brought my bed , headboard and mattress in not an easy bedroom to access but they made it look easy, they were smiling polite and had it all unwrapped and set up so quickly I was amazed. Well done and thanks to them both they both really deserve their jobs and all the praise they can get.