"Poor communication & late delivery!"

Ordered, no information received with regards to tracking, had to email then call after no response working 3 days. Got told they didn’t have the colour ordered, agreed to have another colour but would now be delivered after my son’s birthday! Really poor communication from this company, no offer to compensate for the poor service and late delivery.

"rubbish"

rubbish. Ordered a rebound net and bag, took over three weeks and had to chase several times. Ended up eventually getting half the order and a refund on missing item (not a refund on delivery which would have been a nice goodwill gesture under the circumstances). won't use again.

"Lost Package"

I would like this opportunity to highlight great customer service.
I ordered some rugby balls which were delivered by Amazon but delivered to the wrong address.
I spoke to Martin on Friday afternoon who told me he would look into it and get back to me. Within the hour, he phoned me and said that he will arrange for a replacement order to be sent out.
This order arrived on Sunday!!
Thanks Martin, I will certainly be a returning customer and recommend Ram to my rugby world.

"Item now on way "

I have now recieved a response hopefully I get my item soon.

"Ram are very helpful when buying tailor…"

Ram are very helpful when buying tailor made kit and if buying from stock delivery is very quick. Easy to work with. Great prices and customer service to back it up.

"Brilliant service so quick and polite"

Brilliant service so quick and polite. Delivery 2 weeks earlier than promised.

"I deal with Ram rugby on a regular…"

I deal with Ram rugby on a regular basis and order the majority of our kit through them, I have to say it is always an easy process and absolute pleasure.

Excellent company and excellent Equipment such a huge range of different kit its unreal, and all of it is top quality. 👍

"Brilliant service from order through to…"

Brilliant service from order through to delivery from RAM.

We have now had two orders of the RAM Rugby 16" Custom Pitch Bundle. From the order process through to delivery the experience was brilliant. Very smooth design confirmation which gave me confidence that we would get exactly what we wanted. Quality of the product and design is very good - protectors look great and do the job well. There was quite a bit of back and forth over the orders, mainly because it took our club a while to confirm the payment but James was very patient and kept good track of our orders.
I was delighted that the delivery came with notice so that I could get to the club to receive the delivery.
All in all brilliant. Thank you RAM and James

"Great experience! "

Jordan and the team were fantastic with a last minute order of rugby caps. They ensured we got the caps in time for our end of season event. Great service!!

"Excellent communication from Jordan"

Excellent communication from Jordan, Really helpful through the whole process. I had a last minute order that was really well accommodated.