"1st class service"

1st class service, excellent 2 day delivery, all very good indeed.

"Paid for goods and not received them"

Paid for goods and not received them

"Get your toilet seats here!"

I ordered a toilet seat. I compared the dimensions of my old one with those in the diagram online to make sure I was getting the exact same model. I compared prices online and found that plumb2u.com was offering the best price (more than £10 cheaper than the manufacturer!). Ordering online was easy, delivery went smoothly, and packaging was superb. Definitely deserving of 5 stars for both product and service. Thank you.

"Good range of products competitively…"

Good range of products competitively priced and quick delivery. Highly recommend.

"Excellent service"

Excellent service, ordered an item from the website unfortunately the part No. didn’t match the photo.
Call explained they understood, sent a prepaid returns label while they sorted out the website mistake, corrected item received two day later.
Wonderful customer service from Dan. Many thanks. 👍

"Ordered a new salamander shower pump…"

Ordered a new salamander shower pump from this company. Very efficient delivery times but I must say I’m hugely disappointed in what was delivered.
I have received 5litres of toilet cleaner.
customer service was shocking aswell probably as much use as the toilet cleaner

"Bristan concealed…"

I ordered a new Bristan concealed shower valve on Monday 10th February 2025, I phoned on Wednesday for an update and it was answered within five rings. I was told that the package was being sent by DX Express and it arrived on Thursday 13th February 2025. I was very impressed by the service I received. Thank you.

"Customer support"

Customer support. Non existent. Sent 3 emails NO. REPLIES
Still haven't received my order
Which-was placed on the 31/1/2025. Now 11/2/2025

"Swift delivery and good value."

Swift delivery and good value.

"Shocking customer services"

Shocking customer services - I have tried calling Plumb2U however the company doesn't pick-up the phone! So have emailed them twice on the 19/01/2025 and 23/01/2025 at customercare at plumb2u.com and I still have not had a reply.
Absolutely shocking behaviour, poor show guys!!