"Not as good as at first appears"

Unfulfilled promised delivery date; poor description on site resulting in ordering the incorrect item; returns policy not permitted to return said incorrect item, after 14 days. No flexibility.

Update:
Plumb2U have responded, requesting my personal details so that they may respond to me privately. My response to them re this is: if you wish to re-evaluate your response and offer me the opportunity to return the item then I am all ears. However, if your private message to me is to simply repeat your first response then I see no point.

"A satisfied customer"

The tap was bought privately, not a trade purchase, and I had no previous experience of Plumb2u. Finding what I wanted was straight-forward, ordering and payment were simple, the price was good, tracking information was given, delivery was fast, and an invoice sent. A painless experience, thank you.

"Product offered at a great price"

Product offered at a great price. Quick delivery and easy to communicate with. Thoroughly recommended.

"Good price and fast delivery"

Good price and fast delivery

"Second time using this company and…"

Second time using this company and great service and prices

"After an initial hiccup with the order…"

After an initial hiccup with the order of Roca toilet seats the product was well made as expected. And it wasn’t made in China!!!

"Great product"

Great product does what it says on the tin however service needs improvement too long for delivery

"Fantastic customer service "

I ordered the concealed shower kit and the basing tap. Items delivered on time without the delivery charge.
Great customer service and communication.
I highly recommend them

"Excellent value & speedy delivery"

Excellent value & speedy delivery

"BUY ELSEWHERE"

Product never arrived. No tracking information given apart from a general message.
Emailed after 2 weeks. No reply. Contacted through PayPal to request action/refund. Once that was in motion, refund very swift and communication via PayPal.
No mention of product never appearing

MAKE YOUR PURCHASES ELSEWHERE