GAP Home Improvements Ltd

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GAP Home Improvements Ltd

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Allan Jones

5.00/5.00

"GAP replacement of our conservatory."

We had our conservatory replaced due to various faults in the original. The work was carried out by two professional fitters who were friendly and helpful despite the inclement whether they carried out their work efficiently and with good humour. Our choice to use GAP was definitely the right one cannot recommend them more highly. A job well done.

23/11/2022

Richard Scaplehorn

5.00/5.00

"Second time using GAP"

We have used GAP twice we had a solidor on our first and just had 6 Roseview sash windows and 3 Residence R7 on our second. The whole project both times has been perfect we got everything we wanted and the windows have transformed our house and now it looks like it should. The two fitters are a credit to them and when we asked for certain things done slightly different to our requirement it was done and never forget about.

13/07/2022

Richard Kay

5.00/5.00

"From salesman to the very last trade to…"

From salesman to the very last trade to finish off the work with had done in our house we cannot fault. 10/10 standard of work, great price, will highly recommend to friends and family.

29/06/2022

Ray Robinson

5.00/5.00

"Its sometimes the little things that…"

Its sometimes the little things that make a difference. So, my whole house window and door replacement went well, as expected, and everything is pleasing to look at and a huge improvement on the Everest windows they replaced - draft-free, quiet and well finished internally! A small problem though - a decor cover to one of the screws on a window catch was missing. Not a biggie, but upon contacting Matt at the office, he said a replacement would be sourced and sent through. Sure enouigh, I have just received said cap which is now in place. No fuss, no drama - just a courteous hand-written note. THAT is the way to deal with things when something doesn't go entirely 100% to plan. Well done GAP - thoroughly good service and highly recomended.

05/05/2022

Chris Moderate

5.00/5.00

"Just had a new “warm roof” put on our…"

Just had a new “warm roof” put on our conservatory. From start to finish we had excellent service. The roofing team, plastering team and electrician were all really great guys, very professional and done an excellent job. Thank you

25/03/2022

Alison Gilbey

5.00/5.00

"Excellent service from start to finish."

Excellent service from start to finish. Only a 6 week wait from ordering, and very pleased with my 10 new windows. Stuart the fitter was very competent, experienced and a generally a lovey guy. He took notice and was understanding of the fact I have a 16yr old very timid cat, and worked the window fitting around her. A big thank you to him and the rest of the team. One very happy customer.

09/03/2022

Steve N Jane Smith

5.00/5.00

"Super New Windows"

New Bay window, a glazed door and 2 other windows fitted expertly and we are very happy. The experience was good from start to finish and all staff have been very professional and we were made to feel like the work was personal to them and that they valued the custom. Fitted and complete 6 weeks after order which was a very efficient lead time. One fitter arrived and Stuart was excellent and very meticulous and made sure that everything was the way we wanted it, I can honestly say that Stuart went out of his way to make sure the fitting was done correctly. We would highly recommend this company and will have no hesitaion using them for the next phase of our work

03/03/2022

Hudson

2.00/5.00

"Disappointing after sales..."

I would have given more stars as the product and installation were as good and as expected. However, the customer service changed as soon as the work had been paid in full. We have been reassured countless times over many months that our outstanding issue will be resolved, but each time they have not honored their word. Can't help but feel that this issue would have been resolved promptly if we had withheld the final payment.

23/02/2022

Lyndon Sheppard

5.00/5.00

"Outstanding! We have just had French doors replaced…"

We have just had French doors replaced by GAP, and have been greatly impressed by this company from first contact to installation. Friendly, helpful,knowledgeable, ultra efficient at all levels from area manager to superb office staff and installer. They strive for customer satisfaction responding quickly to all contacts providing top quality service with top quality product and fitting all
at sensible prices. We shall certainly use them again.

02/12/2021

Karen

5.00/5.00

"Solidor front door"

We wanted a new Solidor front door and approached GAP to help us. From the very first contact with them, we had excellent service, advice and help. A special mention to Nick who helped us get our perfect new door - he made us feel very welcome, and offered lots of help and advice while we were choosing the door.
Callum and Brandon fitted our new door, and they were brilliant - very polite, professional and friendly. They took time to clean up when the work was finished and they have done a brilliant job.
Everyone who we have had contact with at GAP have been very friendly and helpful, it’s been a pleasure to work with them on our little project!
I would highly recommend GAP and will certainly return to them if we need any other work doing.
Thank you GAP, we absolutely love our new door!

15/10/2021
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