"Replacement Windows"

We have needed replacement windows for some time but been very reluctant as we have three nervous dogs in the house and worried about the impact an installation would have on them. It got to the point where the old ones were falling apart so we decided to go with GAP as their salesman was impressive and the price was reasonable. We received a phone call from the office the week before due date and we explained our concerns about the dogs being distressed and/or escaping! The lady was most helpful and put a note on our file to that effect. Installation day arrived and one fitter, Stuart, came as the other was finishing up elsewhere. We cannot speak highly enough of this guy's work. He is quick and efficient whilst being thorough and flexible. He asked us in what order we wanted the windows tackled and stuck to it. He was very mindful of where the dogs were and of locking the gates and shutting the doors. His work was impeccable - he has clearly been doing this a long time. Half way through the first day the office offered to send a second body, but we had already decided we preferred to have just Stuart here as the dogs had by then taken to him. He seemed happy enough with that and just put his head down and got on with it. He has now completed the installation and it is outstanding. The glass has been that highly polished it looks like there is none in the frame! One small strip of beading arrived with the tiniest scratch on it. We wouldn't have noticed as it was in an out of the way spot, but Stuart knew it was there and ordered a replacement. This guy is highly skilled and comes thoroughly recommended. Parents are now in the process of ordering a new porch on the back of our windows. THANK YOU GAP!!! (this is the first ever time we have written a review about anything, but we are that impressed).

"I have just had my windows replaced"

I have just had my windows replaced. I could not have had a better service. My house was left immaculate & the outside of my house is so neatly finished. Minimal painting to do on the inside, a very tidy & professional job. The work team were extremely courteous & friendly. I would definitely highly recommend.

"Conservatory roof replacement"

Excellent service from ordering through to installation, highly recommended

"WARNING | GOOD LUCK WITH GETTING HELP…"

WARNING | GOOD LUCK WITH GETTING HELP EVEN WHEN THERE'S A FIRE HAZARD

We bought a Solidor through GAP around 4 years ago. The door has warped and this has thrown the locking mechanism out. GAP have been to our property and measured how much the door has warped, which we have been told was sent to Solidor in February. The lock now consistently sticks, and you have to hit the lock, the door, turn it vigorously and pray that it will open. If there was a fire and you needed to escape quickly you would not stand a chance of getting out alive. We contacted GAP in August 2020 to now consistently and still it has not been resolved. We are not generally complainers, but after being polite for 9 months we need this to be rectified for the safety of our family. I'm sad to write this review as other issues have been picked up and rectified promptly, even the initial response was good with someone coming to the house within hours when we weren't able to get in, but for whatever reason this issue has not been prioritised or treated with the level of importance needed, and the communication to update us has been woeful, and we are still stuck with a door that you can not open.

"New front door"

Coming home today I thought again how pleased I am with the new front door. Looks really nice from the outside particularly with the couour carried through to the frame. Nice secure feeling with the fancy lock & the hall is so much lighter inside. Alex, who took the order gave excellent advice & it was fitted fuss-free in a morning. Highly reccomended!

"A professional business"

Just agreed my 3rd piece of home improvements with GAP, these guys are great at what they do, commited to the work as well as there gaurentee. From the beginning of the process to the end they hold great professionalism through out and I look forward to seeing my next project come to light. Big shout out to Nick who is a understanding down to earth guy and a pleasure to speak with 👍

"Highly recommended"

I am absolutely delighted with the orangerie I have recently had installed by GAP. After an initial delay due to COVID and other factors, the work undertaken by the team was faultless. Each part of the team arrived on time, were polite. and hardworking. COVID rules were adhered to throughout. The final product adds something special to my house and garden.

"I Highly recommend this company"

I Highly recommend this company, I have just had a fabulous new garden room with an EPDM warm roof constructed, the teams were professional and did an excellent job at a competitive price, my sincere thanks to all involved.

"Conservatory replacement…"

We had a conservatory replacement from GAP, from the initial consultation with Alex to the build we have very impressed by all the staff, process and final construction. We are delighted with the outcome and would highly recommend them. Looking forward to our next project with them.

"We have had new windows and doors…"

We have had new windows and doors fitted this week over 3 days I could not fault how the young lad from the company worked he was efficient and hard working explaining how everything worked to a high standard.He was polite and left our house nice and tidy I would recommend them 100%.Even from the beginning when the plans were drawn up to the surveyor coming round we didn't have to wait long from start to finish.