"Great initial service service from Alex…"

Great initial service service from Alex and then Anthony Brett, RAM Designs, working for GAP.

From the initial survey and getting our drawings done promptly and then going the extra mile to answer all of planning's questions and get this through quickly.

I cant wait for the build to start, thanks Tony.

"Replacement Conservatory"

GAP replaced our old conservatory which was noisy and too hot with a modern glass conservatory with a solar roof. The whole process from Sales, survey and installation was very well organised, quick and without problems. The workmanship was second to none and the installers were friendly and hardworking. We would highly recommend GAP for a replacement conservatory.

"Back door"

Back door fitted well and quickly, issue with lack of keys being supplied sorted with temporary barrel and within 2 days completely sorted...great job

"Recently had two sealed units…"

Recently had two sealed units replaced....not a happy experience.......Inital delays in contact ....having to chase three times over three weeks.....initial survey visit surveyor not confident to complete survey....would arrange for fitter to template....had to chase twice again....first delivery arch incorrect glass finish.....second installation arch and rectangular pane incorrect sizes.....third installation visit all ok....However after 4 weeks arch sealed unit internal seals breaking down....contacted by e.mail still awaiting reply......paid in full on completion ...so not holding my breath.....let us see what happens

"Roofline"

Having recently moved to St Neots, I employed GAP to repair/replace my Roofline, Facias, Soffits and Cladding. I was impressed with their overall service. The two workmen (Jamie and Hugh) were a pleasure to deal with and did a first-class job.
It would have been 5 stars had a quote for another job had been more realistic.

"Broken promises"

Although I am happy now with my conservatory, it has been exhausting and frustrating. The salesman lied about the time to do the work and also that all workmen were employed directly by Gap. When I brought this up to MD he said the salesman was telling customers what he told him too. My 2 week job started on 7 Oct and finished today 3 Dec. There was no follow-on by the different trades, I had to chase the office for every single phase to start. The majority of the workers who came to my house were a pleasure to deal with once they got there, but not all. Please do not believe all their promises.

"Fantastic service from start to finish"

Fantastic service from start to finish, no pushy sales, amazing helpful staff, fitters did an excellent job, worked hard, left everything tidy, no damage to wallpapers or paintwork. One window pane was sent incorrectly, (from their suppliers) but the whole problem was resolved promptly. The product was explained well,and Nick came round a a time to suit us.Would highly recommend, we ordered windows and a new front door, and they have really transformed our house.
Well done Gap, a friendly and positive team.

"What an incredible operation"

What an incredible operation , from their sales team, their managers to the installers I cannot recommend this company enough. I have had a full house of windows, a front door and all the fascias and guttering done, never have I had such attention to detail, cleanliness and politeness from workmen before, Stuart, Dave and Tony - I salute you !. There were a few issues that were resolved quickly and in the old fashioned way of the customer being put first.... well done GAP - just wish more companies were like you - Vernon Bonser - Milton Keynes

"GAP Home Improvements Review"

GAP: Fantastic ethic and culture - totally customer focused, 100% can do approach. Every worker employed by them who has contributed to our extension and our garage conversion has been totally friendly and customer focused. Projects closely and very professionally managed, gave total peace of mind and excellent in demonstrating a totally caring "after-sales" response, something that is not always evident. They did us proud and we are so pleased with the improvements that have been made to our home.

"Delighted with our new windows & doors"

After obtaining 3 quotes from local companies, although not the cheapest, we chose GAP.
Nick their salesman, took the time to listen to our needs, answering our questions in a very informative and professional manner.
He was happy to return on a number of occasions as we changed the specification to our potential order. The final order being the purchase of a front and back door, 4 windows, weatherboard cladding and fascia boards to dormer window.
The excellent installation was completed by Stuart in a quick, efficient and tidy manner.
We would highly recommend GAP for home improvements.
Mr & Mrs Penn
Eaton Ford