"All correspondence and booking is sent…"

All correspondence and booking is sent via encrypted message which makes communication difficult. Any emails to the doctor will be processed in days and unclear appointment and reschedule system.
Horrendous high cancelling fees creates huge distress for customer.

"a very positive experience all round"

Mr Sedra's approach to my problem was empathetic and professional. He suggested comprehensive investigations and arrived at a diagnosis in consultation with the multidisciplinary team. He presented me with several treatment options which he explained well and I felt confident in his management. He was flexible with face-to-face as well as telephone appointments and his admin team was very approachable and efficient. I would highly recommend Mr Sedra as an orthopaedic surgeon.

"Excellent neurologist service"

I've been having numbness on both of my lower legs and on my right arm. During my visit, the doctor did an outstanding job providing me with as much details pertaining to the root causes that lead to such numbness. The explanations were very detailed and the analysis included various nervous physical tests to assess the full picture. I very much appreciated the well explained explanations because it allowed me to understand how the nervous system works and why I have been feeling the way I have. I was also explained what the possible treatment solutions are and left with a very good understanding of the analysis. Great service overall.

"Excellent"

Extremely competent, but moreover - and just as important - a nice guy. Warm and assured manner that inspired confidence. Thorough in his examination and subsequent explanation.

"Visited this lovely London clinic at…"

Visited this lovely London clinic at the Shard & I was seen by Dr Gratwicke. An amazing Doctor, attentive, calm, professional & wealth of knowledge.
I would highly recommend him to anybody. Thank you Dr Gratwicke for taking care of me & making me feel better.

"We felt really well looked after"

We felt really well looked after, from the time of the booking with the Secretary (Areej was extraordinary) to the actual facilities and check-in process. The fact that they have top specialists and the sessions are 45+ mins is key for us.

"Friendly and Helpful"

I have dealt with Salma the most as I am working through getting my knee fixed following an injury. She has been unbelievably helpful in navigating everything and even worked hard to ensure I could be helped at an in-network hospital. I can't thank her enough for all of the help I have received and how much stress has been lifted off my shoulders.

Thank you for everything and I look forward to getting this knee sorted.

"5 Stars! Amazing"

Everything from start to finish was amazing! The process and plan was crystal clear from the start. Barry always made me feel comfortable and always have time to any questions or queries I had, he really made you feel he cared! He took a lot of his time to speak to me before surgery and to my family after, as well as coming to see how I was the day after! Salma was also amazing, always so quick and extremely helpful! Another shout of to nurse Sara at the lister hospital who was also amazing and really made me feel at ease on the the day of the op! I would definitely recommend anyone to have their surgery with Barry Andrews!

"Dr Kalpesh Parmar"

Staff at location very helpful. Dr Parma has been very supportive and informative regarding my condition (hamstring injury). His explanations are clear and he is very patient in answering any questions (however silly) I might have. He explained imaging well and in simple language. Addtional proceedures offered and carried out with the minimum of discomfort. Next steps discussed,

"Excellent Service"

I received excellent service from London International Patient Services. My initial query was answered promptly. I received an initial consultation within a couple of weeks. My consultant understood my wishes and needs, and responded to them with his medical expertise responsibly so that I receive optimal care. I have since had a follow-up appointment and am awaiting further treatment.