"Excellent professional service"

Excellent professional service

"Circumcision with Dr. Hussain Alnajjar"

I was referred to Doctor Hussain Alnajjar following reoccurring episode of balanoposthitis. Upon examination, Dr. Alnajjar also diagnosed lichen sclerosus and we decided together to perform a circumcision to get rid of these problems permanently. Dr. Alnajjar was very clear in his explanations as well as reassuring, and the surgery was planned quickly after the initial consultation thanks to his efficient administrative team. The surgery went very well and wasn't painful at all. Dr. Alnajjar was available right after the circumcision to explain all the after-care needed and was available for any questions during my recovery process which was smooth and without any problems. He made sure to check in with me after the surgery to ensure everything healed well. Nearly 4 months after surgery, I am very happy with the results and couldn't have had a better experience. I would absolutely recommend Dr. Hussain Alnajjar and his team for their skills, benevolence and professionalism.

"Everything from the initial…"

Everything from the initial consultation to the after care has been flawless

"Mr Aftab and his team are great always…"

Mr Aftab and his team are great always honest and prompt with the information and timescale provided.
i have been a patient of Mr Aftab's for just under a year and i have no regrets in choosing him as my Consultant.
his support and concern goes above and beyond - i am very happy with Mr Aftab, his Admin team and also his colleagues that i have been referred to and currently under the care of at Spinal Complex (LIPS). I don't have a bad word or thought about entire team. Admin team are also very professional and respond in a good time and are willing to help with all questions and queries 1 has. A**

"Easy and friendly"

Easy and friendly, lots of questions beforehand though.

"MR WOODS / LIPS - AWFUL, UNPROFESSIONAL, AVOID!!!!"

The consultation was hurried, felt that Mr Woods the consultant was just going through the motions and was awful to talk to did not want to listen to my concerns.
Terrible attitude, he wrote a clinical report which was not accurate and when I queried it instead of being professional and listening to my concerns, he just discharged me! Who does that?

The secretaries have broken English and cannot understand you, then send emails full of spelling errors.
ie; Secretary told me I have to contact the anaesthetist to confirm his fee, I queried this and said 'how am meant to know what an anaesthetist gets paid' they then said it was a mistake, this is the sort of chaos you are dealing with. For an anxious patient, the whole experience was awful, kept calling me asking me questions that were not relevant and so and so on.

Very unprofessional, and all over the place, the office is based in Cairo, so you are dealing with people who do not have an understanding of how professional consultants should operate in the UK

My health insurers could not believe how rude and unprofessional Mr Woods was, avoid him at all costs for any complicated dental work. My insurers will be considering whether to recommend him in future based on this experience.

I dodged a bullet, my gut told me he was not 100% always trust your gut - I am glad he will not be operating on me.

They are obviously going to respond to this review trying to justify their behaviour, but I am a patient with nothing to gain, and I promise you avoid LIPS and MR WOODS there are so many better consultants to see in London for maxillofacial and complicated dental work, who have secretaries based in the UK not Cairo and have empathy and patience with their patients, not conveyer/chaotic approach. Especially when you are paying top fees!

"Holistic and professional support"

- professional and supportive PA handling my booking;
- very comprehensive and professional advice from Dr Brinda Christopher; holistic approach considering my symptoms;
- I felt looked after and listened to;
- There is no substitute for in person visit, the babylon app will only get you as far;
- recommended treatment plan is very good and the phyzio already making a difference.

"Dr Salman is absolutely wonderful"

Dr Salman is wonderful. Extremely kind, charming, explains everything clearly. Takes great care to check on you pre and post operation. I feel in extremely safe and talented hands. I am hugely grateful to Dr Salman and her very efficient and kind assistant Bassma in ensuring everything was as easy, efficient as possible. I couldn't recommend highly enough.

"Dr Culpan is kind and very helpful"

Dr Culpan is kind and very helpful

"Prompt attention."

Prompt attention.
Immediate diagnosis.