"Amazing artex ceiling removal and replastering, great price and service"

I was startled to learn that artex had asbestos in. I had no idea until my friend pointd it out after I bought my forever home.

Safe Environment we're so helpful, reassuring and the price was amazing to boot. The guys who came (Neil and Jim) were so careful and tidy, professional and their 'tent' was very impressive too. Everything left so clean and tidy and then their plasterers came in to reinstate. As smooth as silk. Very, very happy customer. Thanks folks

"First class service clean and…"

First class service clean and professional great value
Chris and Gaz asset to business

"Excellent firm"

Excellent firm, great price and turnaround and wholly safe

"Great communication with office staff"

Great communication with office staff. The works were complete to a very high standard. Would highly recommend safe environment.

"Complete cowboys"

Complete cowboys. They don’t do the work they have been contracted to do and then expect you to pay for all of the work. When you point this out they threaten to take you to court hoping you will be scared in to paying. Safe yourselves the trouble and avoid them like the plague. One if the jobs was to remove some small panels of asbestos…..they said they couldn’t as they weren’t licensed to do so. They are an asbestos removal company that don’t have the license to remove asbestos!! You couldn’t make it up!!! Avoid avoid avoid. Horrible company and people

I would give negative stars if possible

"Polite and easy to work with"

Online quotation system was simple enough to use, a member of the team did contact me as they spotted a potential complication once I had sent in some photos.
From then on it was straight forward little fuss and polite team members.

"A shower of rubbish"

A shower of rubbish! Contacted them to ask for a cost of ceiling removal. Cost accepted and job agreed. I contacted them 40 prior to appointment as I had to cancel. They stated on the phone I must pay full price but might consider half payment when nothing is stated in their terms and conditions properly and explained in an email or phone call. The next day I get a call from one of their incompetent engineers stating that he was on route to attend, baring in mind I had already cancelled 20 hours beforehand. Are they stupid or just fools. Have they never read or heard of the Trade Description Act and the Consumers Rights no service means no pay. I will be reporting them to both of these and taking relevant actions to ensure they get their act together properly if they think they can survive in the business world. Stay away from them and use a professional outfit.

Funny how the reply passes the blame back to me. You were informed 40 hours prior and unfortunately I do not run an inefficient company who do not update contractors and the systems you use thus giving you plenty of time to rearrange other works. At no point was a rescheduling of any appointment ever made and this is again your fault as you wanted to come a day earlier then scheduled and rang me to ask if you could. I stated “no” as we had cancelled the previous day!

Inefficient management and poor communication. Therefore, the blames on you and don’t blame others for your unprofessional attitude and this ridiculous unprofessional reply you sent too.

"Seamless and quick asbestos survey - thanks all"

Thank you to all of the staff at safe environment who were involved in organising my asbestos survey. They squeezed me in at the last minute (2 days) and turned around the report within 2 days. Seamless, pleasant and good value. Thanks all!

"This review would have been 0"

This review would have been 0, but you know how it works.
The asbestos survey was booked weeks in advance, with follow up emails and messages from the company to confirm my availability.
On the day, the visit was scheduled for between 1300-1700, with the person not arriving until 1800, with no call forward to arrange if this was convenient.
The person had no plan of action on how he was going to conduct the survey and mentioned he would just have a quick look (£258)?
When the survey at this time was declined, on the basis of no confidence in the persons ability to carry the survey out, his manger threatened me with a last minute cancellation fee.
I think this paints enough of a picture.

"Great Job!!"

From first enquiry to the finished job they were very good, polite did what the said they would do.
I was kept up to date with progress and they even managed to fit us in early because we were local which helped pacify the neighbours.
I would thoroughly recommend Safe Environment to anyone they were professional and knowledgeable and at the right price.
Great Job!!