PC Sales Online

High-Tech Tools and Innovations
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180 reviews
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PC Sales Online

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Rachel Mather

5.00/5.00

"Stellar Service"

This is the second time I have purchased a product from these guys, and both times their customer service has been outstanding! Both representatives were good natured, very helpful, and made quick work of the issues I had! I will definitely be using them again and recommending them to everyone!

04/03/2025

Theodore Price

5.00/5.00

"Install MS Office Pro Plus 2019"

I had trouble getting the program activated and contacted the chat line and they were able to get the problem solved quickly and efficiently.

28/02/2025

Michael Atkins

5.00/5.00

"Best support i ever worked with"

Best support i ever worked with, always pleasure getting Queenie

27/02/2025

customer

5.00/5.00

"Recent purchase of Microsoft Office"

I had an issue with recent purchase of Office. I called PC sale and describe my problem and they were immediately on it and problem resolved within two working days, I am very satisfied outcome as this wasn't your issue.

27/02/2025

cindy shay

5.00/5.00

"I thought I activated my new 2021…"

I thought I activated my new 2021 Office when I got a new computer but when I went to use Word it said it needed to be activated and the key I gave it was already used. So, I used PC Sales Online chat function and had it activated within minutes. This is the second time I have bought from them and I know I needed help the first time too. They are very professional, friendly and have good prices. Thank you very much!

25/02/2025

Jerry C

5.00/5.00

"Awesome experience with online purchases"

I found ease of making purchases online at PC Sales Online. I was able to find the software I needed with friendly web pages and at very reasonable prices. I would highly recommend making your software purchases at pcsalesonline.com.

21/02/2025

pb in the burg

5.00/5.00

"PC Sales Online has the products that…we need."

PC Sales Online has the products that we need. They have great support. We are very pleased with this vendor.

20/02/2025

Nancy

5.00/5.00

"Excellent Tech Support"

Dan was very patient and walked me step by step to successfully updating my softare license. I have never experience such excellence in tech support and will be purchasing all my future software from PC Sales.

20/02/2025

Bob S

5.00/5.00

"Had an issue with product key and gave…"

Had an issue with product key and gave up working on it and called the Kompany. They fixed it in a very short time.

20/02/2025

Unhappy Microsoft Customer

5.00/5.00

"Saved from Microsoft Support from Hell by PC Sales OnLine Chat Agent Kathleen"

Saved from Microsoft Support from Hell by PC Sales OnLine Chat Agent Kathleen

I upgraded hardware on my computer and Microsoft invalidated my Windows 10 licence as a result. I went in circles with Microsoft's so-called on-line help for five days and got absolutely nowhere. They kept telling me to go buy another copy of Windows. Plus, it was IMPOSSIBLE to find a chat window where I could talk with a live person. At one point I managed to get into a help chat (I have no idea how) and the person checked some things on my computer and then restarted it. After the computer restarted, I was never able to get back into a Microsoft chat window again, despite trying for four days. I just kept being sent around and around in loops to useless web pages that did nothing more than send me to other useless web pages before telling me that I needed to buy another copy of Windows.

I finally gave up and bought Windows 11 from PC Sales Online and installed it. Then THAT wouldn't activate because it said that the licence had been used previously. I tried again with Microsoft for an hour and just went round and round in the same useless circles I'd been going in for a week. I then went back to the PC Sales Online website and found a support chat window. I opened the chat and talked with Kathleen. Within ten minutes she had walked me through a phone activation which has successfully activated Windows 11 for me.

I've been working in IT since 1972. I have worked in IT support for large installations and have worked on IT help desks. I've been using Windows since version 3.1, so I have considerable experience in IT and with Windows. This is the most ridiculous and horrible IT support experience I have ever had in my life. Microsoft has completely lost the plot.

Thanks so much to PC Sales Online for their wonderful help and for Kathleen's quick assistance. This is the kind of support I would have expected from Microsoft, but it sure isn't what I got. After about five full days of going around in circles with Microsoft and not even being able to contact anyone live who could help me, Kathleen was able to sort everything out quickly and efficiently. I'm grateful to her for preserving what little was left of my sanity after my encounter with Microsoft.

19/02/2025
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