"Beware when they do attic inspection"

Beware when they do attic inspection, they fraudulently make up stuff like rat infestation, to upsell you their attic restoration and exclusion services. They quoted me $18,000, and created a sense of urgency. When I hired a second opinion pest service they said I had no issues in my attic other than normal standard activity with mice. And now when I cancelled their services after 25 years of being a customer they are not even willing to prorate my quarterly payment that was made early this month.

"To MICHAEL TRACY #1"

To Michael TRACY and his Terminix Staff:
Michael TRACY, we wanted to take a moment again to recognize how happy we are with your work in and out of our residence.
You are profesional, courteous, excellent comunicacion skills, clear explanations of the process and responsiveness to questions.
We care about safety and proper handling of chemicals and you are very carefull with them.
Thank you for all your hard work and for being a great listener.
Ps. Also thank you to the Recepcionist Service that is always quick and friendly.
The Schmidt Family.

"BUYER BEWARE OF FALSE REPRESENTATIONS"

TERMINIX REPRESENTATIVE CAME OUT TO MY RESIDENCE, TO GET RID OF MY PEST PROBLEMS THAT THEY TRIED 11 YRS AGO.
THEY FAILED THEN AND THEY FAILED NOW, WITH ANOTHER AGREEMENTS AND EVEN NOW THEY CANT HONOR TO RID MY ATTIC OF WOLF RATS, HE LIED ON TODAYS APPLICATION WHEN CLEARLY THEIR WAS ACTIVE EVIDENCE SEEN, DROPPINGS ALL AROUND. THEN HE SAID TERMINIX HAD A PROGRAM TO GET RID OF THE RATS ONLY TO LATER FIND OUT IT WASN'T THRU TERMINIX BUT A LOAN CO NAMED SMAC, AND THEY WEREN'T PRESENT IN DISCUSSING THE CONTRACT, BUT THEY DID MAIL ME AN UNSIGNED FORM WELCOME LETTER, THANKING ME FOR A FINANCED SERVICE CONTRACT, TERMINIX AND THIS COMPANY IN MEMPHIS HAS A TERRIBLE BBB REVIEW WITH NUMEROUS COMPLAINTS, WHY WASN'T THE LOAN COMPANY THERE IN THE MEET AND GREET MEETING AS WELL. AND I HAVE A DISABILITY, DUE TO STROKES AND I REALLY FEEL TAKEN ADVANTAGE OF.

"Had problems with birds entering my…"

Had problems with birds entering my home. Terminix promised to patch up all entries into the home and on the roof. Salesman asked for payment up front. (I should have known better). Project never completed. No call backs, no refund, unbelievable fraud. Still fighting and it's been over a year. Please don't do business with Terminix. $2,000 lost 😡

"Best Pest Control in the Industry."

Best Pest Control in the Industry.

"Terminix is terrible "

Terminix termite service has been a nightmare for us.They missed multiple appointments and caused us thousands in delays across our three properties.Not once have they been on time for an appointment.They even performed services without our approval. Then billed our contractor. We are extremely dissatisfied and would not recommend them.

"I can't make this up"

I can't make this up! After five days of phone calls with people who recite the same programed words ("To whom do I have the pleausre of speaking with?"} an appointment was finally arranged for a free inspection.
\"Craig will be there between 8-10 am on Friday."
i took the day off from work and at 10am I called Terminex for Craig's ETA. On hold for 12 minutes. Finally told that I would receive a calll within 5 minutes from Craig, giving me his ETA.
Craig did indeed call, but he was in White Plaines, at least an hour from NYC, and he was shocked to hear that I was expecting him. He informed me that Terminix does not serve Manhattan, hasn't for years, and he feels so terribly bad for me!
How can a business be run in such a manner?

"Very bad service"

Very bad service. Did'nt come to the appointment, that I have confirmed 2 hours ago. no call, no apologises.
When I went to home depot bicycling I meet a Termimix truck and I talk to the driver explaining the case. He told me he'll call me in twenty minutes. I am still waiting!

"NEVER Use Them - Save Yourself a Bad Experience"

Just like everyone else.... shame on me for not reading trust pilot. Scheduling - one person said they'll be there first thing on Thursday. Thursday morning the guy calls and says that I can't get there until the afternoon. The tech who sprayed the chemicals stated "the plastic bed encasements" are included. Then you find out they try to charge you $200 for what you can get on A-zon for $50. NEVER, NEVER....NEVER... use Terminix

"Would not use Terminex again"

Would not use Terminex again. They did get rid of our termites. We signed a contract & paid up front for termite removal & indoor pest control issues. They only took care of termites. Never once contacted us after they got our money. Then started taking monthly payments out of our bank account for the indoor pest control ( which they didn’t provide). We are still awaiting reimbursement. We will not be using them again.Very disappointed with service.