"Terminix is nothing more than a scam u…"

Terminix is nothing more than a scam you better off buying spray from Lowe’s or home depot they came to my home several times instead of fixing the issue they made it worse every time I call and complain they charge my card again then send a different guy out then after I tried to cancel my service I continued to get harassed by one of they employees via text also unprofessional calls also threats I have copy of the text messages to prove what I’m saying is true save your money and don’t become Terminix next victim

"We had a free termite inspection set…"

We had a free termite inspection set up. When the tech came, he tried to charge us 200 dollars. We explained we had a free inspection. He left, very upset. What a ripoff of a company!

"Thank goodness we did not go with…"

Thank goodness we did not go with Terminix. We had a rat infestation that Terminix said we had to rip out all ceilings and walls to get rid of. We called another company here called Pest Exit. They came that day and had the rats gone within 2 weeks! Saved $$$ Do not use Terminix.

"TERMINEX-->The WORST Company Ever"

The WORST company ever! They do NOT keep appointments and if you call to find out why your service person hasn't shown up, you are kept on perpetual hold, and 30 minutes later, they disconnect you!! DO NOT HIRE THIS COMPANY! THEY SUCK! We canceled our contract with them after repeatedly having issues with people coming to service our home, or, to be more accurate, NOT servicing our home. They do not live up to their contract!!!3

"I recently had 1 year contract with…"

I recently had 1 year contract with terminix. The contract ended Jan 2. The day after I made my first payment. I called specifically to cancel the contract and the customer rep asked if I wanted to continue the service for $68 per month, I said NO thank you. Two days ago, I receive a bill for $68. I called to get an explanation of the bill and to cancel the bill. I was told I would receive a call in 48 hours, no one has called nor reached out to me.

"Still being hounded after paying $1824.57 since May 2024"

It's now 9 months into a "bundled" contract that disallows court action and/or a class action lawsuit (I know there are so many who would join in on that!) I have been hounded by phone calls, texts and emails for months saying I owe them money. I do not. They have about driven me crazy. My last service call was cancelled after I waited for four (4) hours - later told due to nonpayment, but then told I should have received a refund. Honestly, Terminix (Rentokil) should be put out of business due to harassment and unscrupulous business practices. I hope no one else has to endure what I have since May 2024. They charge and hound you for money for ineffective services after multiple pleas for help. Bogus company!!

"Buyer Beware!!!"

I had the misfortune to end up with Terminix almost two years ago for bedbugs in our home. Despite treatment, the ornery little buggers' eggs hatched twice and both times they hatched inside my clothing. Terminix never showed up when appointments were made, no apologies, no real communication and to top it all off, the first guy who showed up (a helper, I guess), gave me a hot smile then robbed me. I lost my mother's heirloom necklace of coins in 24kt gold electroplate plus a gorgeous peridot necklace. I feel fortunate they didn't take anything else, and it hurts to realize there are people out there who will take advantage of any situation because they wanted me out of the house before doing any real work. Then, when I named the thief, company refused to deal with me. We got another company and there were extremely professional. Terminix is not at all professional.

"Merci "

Merci ! Martine Petitclerc, de ton excellent service efficace et courtois à chaque visite de la succursale de Drummondville.
Christine Gravel

"They charged me for a visit despite me not renewing the contract"

I did not renew my contract but they visited my property without my permission. They then charged me for the visit. When I rang to challenge this they said that I had to cancel the contract. I wrote to them three months ago asking for an explanation but still have not had a response. We have had a contract for many years and have spent thousands of dollars with them. Their customer service is appalling and their treatment do not work.

"Did not complete any of the items in my…"

Did not complete any of the items in my quote to remove a nocturnal animal from my attic. Did not install the one-way exit door. Did not place pheromone ball. Did not place flashing. Did not complete 5-8 day trapping service. Set a trap for 2 nights then never returned. On the first day, they sprayed a can of foam around my doorframe and an exterior water faucet (these were NOT entry points for the possum; it was entering through a large hole it made on my roof and that they quoted service for) instead of addressing the actual problem area. I called multiple times and finally gave up and canceled after 2 weeks with no service. The manager apologized and promised a full refund, but they never refunded my money, people I spoke to claimed to have no record of my being owed a refund, and I had to buy my own trap, trap the possum myself, and then pay another company to repair my roof that was already quoted & paid for to be repaired by Terminix but they never performed any work. Total scam. Pursuing legal action.