"So far the laptop seems in great…"

So far the laptop seems in great condition. Only had it running for a few hours. However it's a refurbed Lenovo with touch screen and everything seems to work. Like others I ordered before reading the reviews and when I did, I was thinking I had lost my money. However one phone call to confirm that they had actually got my order and a few weeks later it has arrived. Slightly slow in terms of delivery, but this is 2020 right? Everyone is ordering laptops! All in all happy!

"Great laptops and affordable prices"

Ordered a laptop on the 14/10 and told to expect 7-14 for delivery. Laptop took a little longer but the laptop SSD was faulty so it was upgraded for free.

The laptop condition was great, but the battery was draining quicker than expected. I got in contact with the company and they sent out a brand new battery straight away, no questions asked.

It may take a few days to get in contact with the company if you have any issues or questions, but keep trying as they are just very busy and once you get hold of them their customer service is lovely, helpful and friendly!

"Excellent service in difficult times…"

Excellent service in difficult times during the pandemic. First laptop unfortunately had to be returned which was all arranged and dealt with by Refurbished Laptops, all that was needed was a phone call, very good support on the telephone.

"MY GO TO PC SHOP"

MY GO TO PC SHOP
Must have bought around 8 or 9 laptops from here over last 3 years for business and the kids. Yes the customer service can be erratic on the admin side at times but don't let that put you off. Sam and his team always deliver on product value and support and not had any problems with any of the refurbished laptops we have had off them. The advice and support I have just had on sourcing right laptops for our 2 teenagers off to Uni was fantastic. Highly recommended service.

"would highly recommend"

very fast delivery, helpful. laptop great quality like brand new. would highly recommend.

"Great laptop"

Great laptop, came the next day

"Ordered a Dell latitude E7250"

Ordered a Dell latitude E7250, unfortunately the first laptop that arrived had a couple of issues.

After a couple of emails the first laptop was collected and I was sent a replacement that met my needs (there was a touchscreen and non touchscreen version, I requested the non touchscreen version as it is lighter).

Many thanks to Sam for speaking to me on the phone and sending me the version of the laptop I requested. I can guarantee you would not get the same customer service from companies such as CeX who also deal with used laptops.

I would definitely recommend this company and especially Sam himself to people I know, the price for mine was significantly better than it was at other places.

"Great value for money"

Overall laptop was in top condition for a refurbed 4 year old laptop. Great value for money. Description on website stated touchscreen but the laptop I received was not touchscreen which I didn't really care about anyway.

"Really pleased with this computer"

Really pleased with this computer. As described and every thing working well on it. Best value refurbished computer that I could see on the web with the specs that I needed

"Quality service"

Quick delivery, decent quality and no fuss. Good service.
Highly recommended. Thanks