The Great Divide
Jacob Hamilton
"Great product fit really well fast…"
Great product fit really well fast delivery would definitely buy again
Sam Anderson
"Had a questions about a frizmworks…"
Had a questions about a frizmworks jacket to do with sizing and fit, Jakob was very helpful.
Will use again
Wim Oberg
"Beware prices are in € but exclude import duties to the EU"
The site offers a nice collection of clothes, shoes etc.
But BEWARE, if ordering from the EU, the prices are shown in € but do not include import duties. This is not communicated during the checkout process but is only mentioned in the last item on the website all the way at the bottom of the shopping page ('Customer service/ Brexit update'). In my case, a pair of shoes (€ 237 plus € 24 for transport 'to the border') required an additional € 127 on import duties. As it happened, the shoes that I received (green suede, size 13) were far off from what I had ordered (brown leather, size 12). So I had to return them for an additional € 14. The refund was quick (hence the 2 stars) but only involved the € 237. So I lost out € 165.
I would advise the site to stop quoting prices in €.
Customer (Cardiff, South Wales)
"Bad communication absolutely rubbish…"
Bad communication absolutely rubbish company typical of warehouse webstores. Support a proper shop instead!
Stuart Johnson
"Great experience "
Great product and customer service, will definitely use again!!
Jack Parkinson
"Great customer service "
I had a great experience and will definitely be back again. Jakob was a great help
Jamie Livingstone
"Placed an order"
Placed an order, really happy with the product. Would definitely use again!
Rachel Brady
Kara Hamill
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"I emailed looking for some help and…"
I emailed looking for some help and advice on sizing, stock etc. Jakob replied and was really helpful and got back to me very quickly. Would recommend.
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