"Absolutely fabulous"

Absolutely fabulous, the staff were so helpful when ordering, the alarms arrived the next day, even though it was Christmas. They are easy to set up and use.

"Excellent service"

Rang SureSafe on 23 December and spoke to Daryl who was extremely helpful.Placed an order and alarm arrived next day
Excellent service

"Super Helpful"

Having tried a few alarms over the years, I would say these are the best. A great deal more user friendly to use for Parkinson’s sufferers as buttons are clear and manageable- watch charges quickly too.
I really rate this company- exceptionally helpful and responsive (even on Christmas Eve!) when I needed to ask a question about suitable watch straps.
All sorted - and by past experience I can look forward to prompt delivery. Thoroughly recommend SureSafe!

"Very impressed with the service"

Very impressed with the service, great watch

"Wonderful service from SureSafe Alarms"

The personnel made my enquiry seem effortless. From initial contact to placing an order, may I thank you for the invaluable help and advice received. The wrist help button ordered arrived the next day - perfect.

"Amazing service from start to finish with great customer service! "

Easy website to understand- first point of contact was Daryl who clearly understood my needs for my aunt. Really really helpful. Very understanding when there was a need to change from watch to pendant with pouch. After sales really efficient.

"I have not used the alarm in an…"

I have not used the alarm in an emergency yet, but your staff have been very helpful.

"My new wonderful watch alarm."

Well I was helped by my neighbor Michael as I was 100 on 27/11/24. Ordering the alarm was easy enough and we needed to ring the care line 3 times and that was the best as they were so helpful and always resolved what needed to be done. The only thing that would have been better is longer battery life on the alarm as it is a bit fiddly for a 100 year old to charge it but will have to get used to it. The wrist alarm is marvellous and I have really enjoyed testing it many times and particularly like that I can talk to Michael so it doubles as sort of a little mobile phone that could be why the battery is lasting so long!!!

"Great alarm, excellent customer service & peace of mind"

I ordered a family & friends watch alarm from SureSafe Alarms over the phone for my elderly mum as although she lives fairly near to me, we lost my dad earlier this year so she’s on her own.
I spoke to Daryl who went through how it works, that’s it’s okay to wear in the shower & how to set it up once delivered.
Very helpful, friendly, informative & very reassuring, thank you Daryl.
Really impressed with the watch system, easy for my mum to use & we have tested it a few times. Love the fact once connected you can talk directly through the phone to her, the alert system is very good, gps tracking is a real plus & the app is so easy to use.
Mum now doesn’t have to take her mobile everywhere & find my number to call for help as she can just press a button on the watch for 3 seconds & it calls me direct.
I even got notified when the watch was on 20% battery.
Such peace of mind for us.
Family & friend’s subscription is a great price so even with purchasing the actual watch alarm along with the subscription it works out a lot cheaper than lots of other personal alarm companies fees + it’ll just be the annual subscription next year.
We would highly recommend SureSafe.
Speedy delivery too.

"Easy to set up"

Easy to set up - simple to use - fast efficient and affective service from the call centre
The pendant provided the security and peace of mind needed for my mother
Brilliant