"Brilliant service"

Brilliant service, product and delivery, well done to the team handling my order.

"Worth reading before you order"

The website says that making the mirror will take one day and delivery 1 to 2 days . I put a comment to confirm that on my order. Next day I received a call saying that I item afford have been ready to be delivery next day but due to delays from their side it will be Wednesday next week(which is today and this is 8 days delay), I called twice today to confirm delivery, one at 3 p.m. And once at 17:30 and I have been promised for a call back , which never happened and the item didn't come today

"I called this company to confirm a…"

I called this company to confirm a delivery date so I could take the day off work. At 4pm on that date I called and they said I would receive a call back. I then received an email to say it would be the following day. I called again to request another date as I would be working but have had no call back. Would not recommend.

"Amazing customer service!"

This company’s customer service was amazing! They managed to get my large made to measure mirror manufactured and delivered in less than two days to fit me in before the bank holiday! The mirror was packed extremely well and the quality of the mirror was extremely good! Will 100% be ordering from these again! 😁

"Perfect customer service!"

I placed an order for 2x custom mirrors. I queried the delivery date with staff and Rosa got in touch with me within a couple of hours to advise that the courier had broken the mirrors but not told me or Fitted Mirrors & Glass.

At this point I thought I was going to have to wait a long time for a replacement but Rosa sorted it in minutes. She advised that they would re-make the mirrors that day and get them to me on a van with one of their members of staff. Tony delivered the mirrors all the way from London to North Wales within that 48 hour window and both Rosa & Tony we really friendly and polite and I can't stress how good their customer service is.

You won't be disappointed! Thank you again!

"Cracking service"

Cracking service, thank you so much.
Found this company on a Google search, thank goodness we did.
Lockdown has created many issues in ordering stuff, but these guys dont appear to have even blinked at the the new way of working.
Ordered on thursday, delivered perfectly cut to order mirror on monday morning. Delivery driver was friendly and professional.
Great work guys, thank you!

"Ordered a custom sized mirror yesterday…"

Ordered a custom sized mirror yesterday afternoon and it arrived in less than 24hrs!

Very impressed, excellent service and a nicely finished mirror.

Keep up the good work.

"Great product bad delivery"

I have changed my review after receiving the product which I cannot fault. Beautiful mirror in the perfect size however the only thing that lets this company down is the delivery

"can't be faulted"

Very helpful, mirror delivered well packaged 4 days later.
excellent service all round.

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY. AS A PROFESSIONAL WITHIN THE INDUSTRY, THEY ARE ABSOLUTELY THE WORST SUPPLIER HAVE EVER TRIED TO USE ON A PROJECT.

NOT ONLY DID IT TAKE MULTIPLE PHONE CALLS AND E-MAILS TO TRY AND GET TEMPLATING SCHEDULED THEY DELAYED PRODUCTION OF THE MIRRORS, CALLED LESS THAN ONE HOUR BEFORE THE APPOINTED INSTALL TIME TO SAY THAT THEY HAD NOT MANUFACTURED THE MIRROR ATER RECEIVING MY MONEY.

THE BATHROOM THEY WERE TO INSTALL IN WAS DISMANTLED TO ENABLE EASY ACCESS AND INSTALLATION AND NOW HAS TO BE PUT BACK TOGETHER TO AWAIT THE NEXT COMPANY TO ARRIVE.

COMPLETE WASTE OF YOUR TIME AND TOTAL MISREPRESENTATION OF WHAT THEY DO AND WHEN THEY WILL DO IT