"We ordered 3 x mirrors and had an issue…"

We ordered 3 x mirrors and had an issue on delivery. Elaine in the office was amazing in her customer service and provided a solution before I had even asked.
The mirrors were re-delivered today and the delivery driver, Tony, was also excellent and very helpful.
We understand that things sometimes go wrong and it is all about how you resolve it - you did well so thank you again.

"Brilliant company to deal with"

Brilliant company to deal with; Kevin provided excellent practical guidance and the mirror was perfect - exactly as required, easy ordering process and rapidly delivered by professionals.

"3 orders, no issues. Really Pleased!"

We have ordered 2 large mirrors and one small so far from FM&G and so far really impressed with the service.

The website is easy to use (There are lots out there that aren't we have discovered), delivery times are good and they deliver the mirrors themselves, which leaves no issues should anything get damaged.

Really good all round on our first 3 orders, we will shop again.

"Great experience!"

There was a good atmosphere on FMG premises as I came with my first order for glass panes. Really helpful staff, friendly and knowledgeable. They made me feel welcome and addressed my issues with a 5* service. When I emailed with a query, I was called back within minutes and they gave me every support for my second order that was somewhat complicated. FMG came recommended to me for which I was grateful. I heartily recommend them further.

"Ordered on a Wednesday evening…"

Ordered on a Wednesday evening delivered the following Wednesday like it says on the web page, 5 to 7 days delivery. I didn't know they were arriving that day but that wasn't an issue with me as somebody was at home but I can see it being a problem for some people at work. Quality of mirrors look good and a good price, driver very nice and helpful. Good job.

"Recently purchased 2 large mirrors from…"

Recently purchased 2 large mirrors from FMG, they look great in our rooms and the finish quality was very good for the price. You should be aware that delivery times are longer than anticipated at the time of writing, due to covid. This is obviously not their fault. If you are located Outside of the wider London area then their driver goes out once per week and tours the country. Delivery days are planned on the Friday prior to shipment the following week. Just give them a call and they will be happy to to give you an eta. I found them easy to deal with and we are delighted with the end results. Will be ordering from them again next time we need some mirrors.

"Great Work"

Beautiful mirror, arrived as ordered, on time and well wrapped and was then easy to fit. The team were also then super helpful afterwards. 100% recommend.

"Fantastic communication from company"

Fantastic communication from company, lovely product and looks really good. Received in perfect condition. Very happy customer, thank you

"Beautiful mirror and excellent quality"

Beautiful mirror and excellent quality. At the beginning I was very worried that the company is legitimate due to lack of communication. After calling them I received my item next day with a week delay. They produce excellent mirrors but communication needs improvement

"Great experience and beautiful bespoke mirrors"

We had a brilliant experience with FMG. I was after 3 unusually-shaped, bespoke mirrors with antique glass. I was able to visit the FMG workshop so I could see the antique finishes and they gave me samples so I could check them in my room. Following this, the team produced three perfect mirrors from a really basic, messy sketch I made! They were exactly what I was looking for and it's so nice to have unique, bespoke mirrors in our room. They communicated with us and delivered very efficiently and were very friendly and nice to deal with throughout the process.