Fitted Mirrors & Glass

Interior, Garden and Utilities
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874 reviews
Overall Rating
Customer Reviews about

Fitted Mirrors & Glass

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Gregor Garber

5.00/5.00

"Excellent product and service"

I ordered 3 mirrors.I had a choice of several qualities and options. I went for the best from Pilkington. They where ready in a few days. Collection friendly quick and professional.

19/02/2024

Thomas Holdsworth

1.00/5.00

"Avoid Using This Company!"

Avoid using this company, they do not deserve your hard earned. I ordered a mirror on the 31st of December and only just received it last week. No communication, no response to my emails, just money gone from my account and seemingly nothing in return. I am yet to receive an apology or a response. The mirror also arrived with damage to the foil backing and zero wrapping or protection. It's amazing it arrived in one piece at all. My advice would be to look elsewhere and select a company who has the ability to communicate, common courtesy, takes pride in what they do and who actually wants your business now and in the future.

02/02/2024

Daniel Hudson

1.00/5.00

"AVOID AT ALL COSTS!!!!"

AVOID AT ALL COSTS!!!!

I sent for two mirrors and one never left the van as it was damaged and the other was placed in my garage and signed for by my 75yo mother. When I cam back from working away a week later the mirror was still in the same place where is was delivered and never touched. This one was also damaged. They come with no protection at all not even corner covers. I was offered a refund for the one they took back and told because my elderly mum signed for the other one unchecked I would have to stand to the cost of it. The attitude of the manager that called me was rude and aggressive and he put the phone down on me. I would avoid this company at all costs and never use them again. I have now raised this dispute with my credit card company.

21/11/2023

A. WOODS

1.00/5.00

"A disgraceful service from this…"

A disgraceful service from this company, who charged £40 for delivery to Northern Ireland, and then took almost two weeks to realise that they don't actually deliver there. How do you justify this! Other GB companies can deal with the difficulties of carriage to NI - you have let down the people of this part of the UK.

16/11/2023

Indi

5.00/5.00

"Would recommend! 👍🏼"

Ordered on 26.10.23 and arrived on 02.11.23! Very pleased and easy to stick on the wall with the glue provided. Would recommend

08/11/2023

Unon

1.00/5.00

"Never use this company"

Never use this company
They were unable to fix/replace the cracked mirrored glass on one of our drawers, which was fine. However this took place in June. We are now mid October, chasing our refund religiously, to then finally speak to someone on the phone JAMES today and be told that its not something he was going to deal with today, and to call back tomorrow if not received. This is not good enough, considering we have been chasing a refund for 4 months and this should be made a priority. I will never use or recommend this firm.

12/10/2023

JOHN CROWDER

1.00/5.00

"Bloody Awful service"

Bloody Awful service. Communication with the outfit was nonexistent. Mirror was OK when it eventually arrive. Unfortunately my installers had completed the job and left the site. No delivery Communication and when it did arrive it was left leaning against the outside wall. Just the bare mirror,no packaging or protective cover. A 2mtr x 1mtr mirror left outside with no protection. No thought at all from this shower. At 76 I would have struggled to move it without damage. Rubbish..

13/06/2023

Granville Falshaw

1.00/5.00

"Mirror became blotchy !"

Purchased a sizable mirror 6 months ago, all came well packed and then installed it.
Now we noticed it was starting to develop blotches all over like smudges! attempted to contact the company via different e-mail addresses but no reply! Noticed some one else has had similar challenges!!
Probably have to go to the CC company to get my money back as goods not fit for purpose.

02/06/2023

Fionna Roselle

1.00/5.00

"Didn’t even get to make my order…"

Didn’t even get to make my order because they just ignore emails and don’t answer the phone.

21/04/2023

Lezley Edwards

1.00/5.00

"Customer service"

Customer service - 2
Experience - unhelpful & unresponsive - 1
Chances are you’ll end up with a parking ticket going to this place like I did.

08/04/2023
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