Candlestuff Supplies Ltd

Beauty & Well-being
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891 reviews
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Customer Reviews about

Candlestuff Supplies Ltd

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Zofia

2.00/5.00

"Few times I have been ordering the CLP…"

Few times I have been ordering the CLP labels and each time it has been cancelled and refunded.I understand shop is closing down now but this was before even any notice.
I’ve been a costumer for two years and never had that much problems as I’ve had now.

02/10/2023

Steve Hutton

2.00/5.00

"very poor performance and attitude and no respect"

hi i think its digusting not take goods off ur website i placed order for many bits spend about £400 and all u sent without telling me is 5 items ur a joke ive had many things off u in past no problem but this time when i placed order got to checkout paid for it all no problem and then get order today with 95%of it missing saying R but not saying anything more no apoligies or anything no wonder im afriad to say thats why ur closing down because u happy to take people money but fail to deliver the service and goods also not sending any form of apology so i think if u ever consider opening again when closed focus on delivering goods and if out stock mark on main page do not wait till all goods paid for then mention on invoice in box that its out of stock because belive me it will ruin u again and is that what u really want i hate to say i think not. so at moment i used to rate u 5*s but as of this polava i rate u now 1*and from what i hear all over social media many more customers are angry with way you treated them so i hope i get fully refunded urgently my order ty also no wonder your closing looking at that attitude on ur facebook page and way u have wrote this ty.

26/09/2023

Lou

1.00/5.00

"I still haven't received my parcel…"

I still haven't received my parcel which was ordered in the 11th September

25/09/2023

TinaM

1.00/5.00

"Still waiting..."

Placed my order on 11th September, still waiting for delivery on 24th September... Can't comment on the products as I still don't have them but hoping they're worth the wait. Will probably use a different supplier next time!

24/09/2023

Jaci Redmond

1.00/5.00

"Terrible company"

I haven’t received any goods from an order on the 12th that was meant to be on a 1-3 day delivery.

No emails have been responded to and they have ignored all social media requests and gone as far as closing the business page on Facebook.

Sent everyone a tracking number but didn’t drop any parcels with the courier
I’m now having to do a chargeback to get my refund as I’ve had no response from them at All

21/09/2023

Helen Craig

1.00/5.00

"Still waiting to receive order i paid 3…"

Still waiting to receive order i paid 3 weeks ago
I contacted the owner amy and she was not helpful at all
Very rude if honest …..
Candlestuff once was a fantastic company but aweful now
I paid for my orders 3 weeks ago
No response now
I will never purchase again from CANDLESTUFF

20/09/2023

Lynne Cain

1.00/5.00

"Still waiting to receive order from 6th…"

Still waiting to receive order from 6th September

14/09/2023

CN

5.00/5.00

"Gorgeous oils"

Gorgeous oils, fantastic quality well packed one of my favourite suppliers

12/09/2023

diane marley

5.00/5.00

"Strongest oils I've tried never…"

Strongest oils I've tried never sisapoint xxx

12/09/2023

Sofia Karasramati

5.00/5.00

"Another purchase from candlestuff,great…"

Another purchase from candlestuff,great as usual

14/08/2023
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