"Fast delivery"

Fast delivery
Great packaging
Good prices

"Love the candle stuff the fragrances…"

Love the candle stuff the fragrances are fab

"The attention to detail in the design…"

The attention to detail in the design of these products is incredible, and the quality is unmatched. Highly recommend!

"Order was wrong"

Order was wrong. Missing lots of items. Tried getting in touch but haven’t heard back in over 2 weeks. Awful company.

"Quick and easy ordering and fast…"

Quick and easy ordering and fast delivery

"Good products, crazy shipping!!"

Products are top quality as always. Unfortunately they are now charging €30 deliver to Ireland BEFORE customs so the fragrances costing around €37 ended up costing me over €80!!

I needed them so I had to pay it, but will be considering changing some fragrances in the near future unless the shipping becomes affordable.

It's a shame because I love Candlestuff fragrance oils

"Great customer service"

Great customer service, fast delivery and the fragrances are all amazing x

"Expensive postage"

£17.95 for postage and it took a week to arrive

"Worst customer service ever!!"

There was an error in the shipping details and they tried blaming DPD shipping for the mix up which was an error with their paperwork. Wouldn’t reply to my message or answer the phone worth service ever!!

"Informed over half of order wasnt sent on day it arrived."

Got a notification that C&R Wax Flakes were back in stock after weeks of waiting, ordered within 30 mins of notification along with some CLP's I needed and some fragrance that was on offer. Ordered on 28/1. Dispatch notification email arrived 2/2. Email to notify me that none of the CLP labels had been sent came in on 4/2, two days after dispatch. Email to notify me that the wax hadnt been sent came in today, 5 days after dispatch and 10 days after I ordered! Parcel arrived less than an hour after email arrived. Why wasnt I informed when the parcel was despatched or before???? Why wasnt I offered an alternative? I would have cancelled the order and not bothered as the CLP and Wax were the only items I actually needed, what has arrived wasnt even worth the postage I paid. Less than half of what i ordered has actually arrived and it was the items i didnt actually need. Considering I was desperate for it, it then took 6 days to be despatched and another 6 days to actually arrive the fact i wasnt informed that over half the order wasnt being sent on the day it actually arrived is unacceptable! No response to FB messages and emails coming back as undeliverable. Will be ordering elsewhere. Unimpressed.