Surecover Group Ltd

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Surecover Group Ltd

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Dylan Skilton

5.00/5.00

"I spoke to Jamie and he knew what to do!"

I spoke to Jamie and he knew what to do!

13/07/2023

James Donaghy

5.00/5.00

"Amazing service spoke to Jamie and he…"

Amazing service spoke to Jamie and he made sure I was looked after!

13/07/2023

joy weeks

4.00/5.00

"I called this morning and talked to…Preston feed back"

I called this morning and talked to Preston who was most helpfull. I was concered as I had a awfull woman told me my policy was cancelled and was most rude, so I,m sure there is another company trying to scam people. So it was very good to talk to Preston and find out all was ok with my policy after all.

13/07/2023

Suzanne Papp

1.00/5.00

"Scammers"

Was recently called by Lisa who claimed to be from surecover she was trying to sell me insurance cover for my washing machine. I'm with another insurance company. She was very insistent talking about a £66 pound deal for a year I asked her to phone back at 3pm same day . Two different numbers used first on used in the morning is (01273036486) second number used at 3pm (03316303039) and still insisting they were from surecover insurance but I know this was a scam call because I used the Who called me.co.uk I would like to say before you commit to any call PLEASE look the number up to see if that this is a genuine call and not a scammer and don't give any information out to them. No information was given and they were told to go forth and multiply

12/07/2023

Richard John

2.00/5.00

"Very helpful customer support people"

had a call this morning from these people and the gist was checking if my address (for paperwork delivery - which is a laugh as I've NEVER received any despite repeated requests), email and phone were still correct.

Next thing I know, I check my bank account and £240 is taken out. For what? I had to call and talk to Lamar in customer support who said it was taken out to cover some TV insurance, which is a laugh as my TV isn't even worth that.

Had a lovely call from Jack Smith this morning, customer service manager at Surecover, and put it all to bed. The money is no longer out of my account and all is now well and good. and the initial paperwork is being posted as I write this. RESULT!

10/07/2023

Nathalie

5.00/5.00

"I highly recommend this company what…"

I highly recommend this company what excellent customer service I received from Lamar Scott. I've already recommended my parents

08/07/2023

Barry Collarbone

5.00/5.00

"The operative"

The operative, Lamar Scott, with whom I dealt, was very friendly and efficient in addressing my query

07/07/2023

Helen Jeanton

5.00/5.00

"Lamar was very helpful"

Lamar was very helpful

05/07/2023

Susan Davig

5.00/5.00

"Repair on tumble dryer"

I had a repair done on my tumble dryer recently.... The engineer was very friendly and helpful and fixed the issue in no time... It's been working great since... Thank you

04/07/2023

Reagan Schaffers

5.00/5.00

"Lamar you've out done your self…"

Lamar you've out done your self excellent customer service 5stars for you

03/07/2023
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