"Couldn’t recommend enough!"

Wow where do i start? I received such an amazing service from the people at broadband shack, I couldn’t recommend this place highly enough! I called them up as where I live i get very poor internet speeds and no company can seem to help so i asked them how are they any different? well it turns out they’re nothing like the rest and actually care about bringing people fast internet and making sure as customers, we’re looked after and i must say that with my experience, that is 100% true!

"Excellent service and staff"

Having had to endure poor Broadband for the last 15 years it’s really good to be receiving faster downloads with no drop off (as yet, only been using it 9 hours)
Excellent service and very pleasant sales advisors.

"Awesome!!! Great company and fantastic broadband"

Awesome ! thats all i can say .
I live at the end of the line in the middle of nowhere, my choice as its deep in the countryside but you pay for it when it comes to modern luxury's like fast broadband .
So After years of low speed broad band (1.2-2.6Mb download and 0.72Mb upload max, ping 36ms ) i heard about 4g broadband , contacted a company came and set up tested and found they use O2 simm which they said was fine in my area , not true utterly useless !!
Engineer "Gavin" tried his best but couldn't get a good signal .
So then found out about Broadband Shack , thank the lord i did !
Same set up and cost even same Engineer came !! "Gavin" returned and fitted the aerial and router , fast and well done install., set up on EE simm first tests a bit iffy but then got on to a good signal , we haven't looked back since , my average speeds are now 40mb+ download and 22mb+ upload, ping 32ms ,
cancelled my sky broadband and line rental , saving me £36pm new cost is £45pm so for an extra £9 I can now have "in city" speed broadband , been fitted a month , not one issue and good speeds all the time , check all the time as still cant believe the speeds !!
I had the full router and external Arial package £400
and EE simm for business is 4G+ totally worth every penny ,
Like most homes we have so many things on WIFI and internet ,we used to have to use one or the other , now we can use everything and i can still stream internet movies and gaming at the same time !!!
we have sky UHD films now within 5 mins ready to watch , the last film downloaded on the old broadband took 19hrs !! before we could watch it !!
Totally recommended best thing we have done , just wish i had known sooner !
Contact was simple and easy with Broadband shack, no hassle and prompt professional response , no hassle install and as of yet no issues at all.
Cant comment on their service for faults or issues as havent had any yet !
i dont do reviews often but this was worth the time as its changed our way of living , if you have crap Broadband then get the broadband shack team on it !

"Broadband Shack are a fabulous company"

Broadband Shack are a fabulous company. They provide informative service. They staff are personable, courteous, patient and knowledgeable. They go the extra mile to help the customer. A 5 Star company!

"always get good help"

i always get good help from the starf and teck

"extremely helpful and professional"

extremely helpful and professional. first attempt of installation did not provide a speed test to their satisfaction due to the location, so rather than install a sub standard product, they arranged a different provider and came back to install a second time.
Good speeds and excellent customer service. very happy.

"Spoke to a very nice lady on the phone…"

Spoke to a very nice lady on the phone very efficient work carried out super quick and left very tidy would highly recommend 👌

"Very pleased with this service and the…"

Very pleased with this service and the intalation. We now have great WiFi covering our home.

"After placing the initial order online…"

After placing the initial order online I had to chase by email and phone for two weeks before I was contacted to arrange an installation date.

"Excellent customer service from James"

Excellent customer service from James, the installation engineer.