"Doggyking"

Shocking company no items delivered,no response to any emails/messages etc.
Trading Standards need to be involved and investigate this company who are openly abusing and robbing genuine customers .
Iv sent numerous emails and messages and had no response apart from messenger asking me to contact costumer services which I continued to do.
With no response.
I’ve still had no response and no item other than the free item delivered.
I’ve also submitted photos of my items which explains that my item was not delivered
Shocking costomer service .
This review is for Doggyking not Doggy Kingdom .
I don’t know why it’s said differently to my review,I haven’t heard of doggy kingdom

"Replacement harness with no qibbles"

I bought the harness for my rescue dog Monty in 2021 but failed to fill in a warranty. End of 2024 I discovered the buckle was beginning to crack. I sent an email saying I wasn't sure whether I should order if this liable to happen. The folk at Doggykingdom asked me to send
a photo and they replaced free of charge the whole harness (I requested a different colour). The new harness has been improved with stronger straps. Thank you Doggykingdom replying to my request so promptly. For me this is a great product.

"STAY AWAY!!!"

STAY AWAY!!!! Measured my 9 1/2 lb maltipoo according to their size chart for the winter jacket. Said M would be perfect & so that’s what I ordered. Neck & chest fit somewhat but the length of the back & under belly was incredibly long! So much so that he would wet the jacket every time he went to pee! I called & the robot said I had to go to the web. The web sent me to another site that sent me to another site which finally gave me their “refund policy”. That said, If I opened the package or tried it on my dog there was no refund. Otherwise they would give me 40% off my next purchase from them! I spent $43.00 for nothing. I’m outraged! Called my credit card & I’m disputing the charge. Doggie Kingdom is in China & the dispute is my only option.

"Dreadful customer service & misleading"

My order went through ok, but the jacket was too small. Have been trying to arrange an exchange for 3 weeks now - even paid extra for the postage (invoice sent without any reply to my emails) but no acknowledgement or confirmation received and no goods received. I left a 3 star review on their website (hoped by not putting a lower rating it would be published) but strangely hasn’t appeared on their website - all reviews are 5 star except 4x 4 stars so incredibly misleading.

"Awful Company "

Wish I could give no stars.
Awful to do business with this company. My dog coat shows to have been in process of shipping for three weeks now. They don’t respond addressing the problem when you write them. They just say it’s on its way.
I would suggest that no one ever buy from this company. I know I WILL NOT.

"I ordered two dog coats and went…"

I ordered two dog coats and went totally off the size charts the company recommends. Neither fit; so I reached out to customer service not just once but many times and the emails are not being accepted. I got a brief text to email the same address and still was not accepted. The jackets are inferior for winter weather in the mountains and I finally tried on one jacket to realize the straps would cut into my dogs legs. I am donating the coats and out close to 90.00 from this company. Stay clear of them.

"This product is dangerous and unsafe"

The coat ripped, causing the harness to fall off. We were crossing a very busy street when this fell apart, allowing my dog to run into traffic. It was truly frightening. I trusted Doggykingdom with the safety of my dog, and they almost got him killed. DO NOT buy this product, it is dangerous. I am still waiting for customer service to reply to my emails.

"Dog jacket/coat…"

ordered wrong size as company didn't ask for detailed measurement, just small/med/large, eventually managed to send in our dog's measurements and correct size just delivered, well made, is larger than thought but can adjust. It has taken three weeks to sort this out but eventually company said to keep original (which I shall find good home for!) so can't really knock them too much! I think Yodel take too long to deliver!! please note no mention was made of Doggykingdom, never heard of them, so they shouldn't be offended that the review reflected upon their company. Hope that clarifies it!

"Disappointing service! "

Ordered two dog coats, only one arrived yesterday, waiting for an explanation.

"DO NOT USE THIS COMPAY "

DO NOT USE THIS COMPAY
TERRIBLE CUSTOMER SERVICE
NO ADDRESS TO RETURN THIS ITEN
WILL NECER USE AGAIN