Graham & Brown

Home & Garden
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732 reviews
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Graham & Brown

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Salah

5.00/5.00

"Top Company !"

Great website, amazing products , and super quick deliveries, nicely packaged! love the option where they offer matching items to go along with what I have bought, great marketing technique but it helps to open your creative mind ! their customer service team was also quick to respond when I asked about my 2 deliveries. I haven't open my bought items yet but I am not concerned at all.

29/03/2025

Demetrius

1.00/5.00

"Horrible customer service"

Horrible customer service! Order wallpaper and next day it went on sale. I called and asked could I return or get credited for the difference on the price. Lady (Ann Marie) on the phone promised me credit in 2-3 business days. Called back over a week later and never received credit and was told I had to wait until Monday until the original person that I spoke with return to the office in 4 days and no one else could help me. I asked multiple times to speak with someone else and was hung up on. Therefore, I will not recommend or do business with them again. I spent almost $700 for 4 roles of wallpaper, you think the service would be better.

27/03/2025

Debra

5.00/5.00

"Ive used Graham & Brown before infact…"

I’ve used Graham & Brown before infact I wouldn’t look any where else for high Quality wallpaper paint and many accessories
I love the fact that there’s a little discount every now and again
Brilliant website opportunity to see samples , although I never have used them as I think the pictures are so good on the website I know I’ll love them 🤩
Delivered safely in a couple of days
Thank you once again
Would recommend to anyone .. which I just have to my neighbour who took in my parcel while I was out 😁

27/03/2025

Laura

2.00/5.00

"Great product, shocking customer service"

First of all, the wallpaper I received is stunning and I'm really happy with the quality so would give top marks on product. However, sadly my experience since hanging the paper has been awful and I am appalled by the customer service here. We bought four rolls and only needed three. I returned the fourth using the label provided, and didn't hear a thing. I spent weeks of chasing up (they were initially fast to respond until I provided evidence from DPD of the return being with them a full month earlier at which point they went silent on me). The decorating shop I purchased through have now refunded me in goodwill, however G&B are yet to acknowledge my return to either myself or that shop.

27/03/2025

Kelly Diane

5.00/5.00

"Perfect!"

Great website, fast shipping, excellent products...thanks so much!!

26/03/2025

Bobbie

4.00/5.00

"Got my 20% off and was reasonably easy…"

Got my 20% off and was reasonably easy to create my blinds. The shopping cart could be more accessible by allowing editing and this would have saved me a lot of time.

25/03/2025

Jill Carty Designs

5.00/5.00

"Excellent Customer Support"

Getting prompt answers for how to determine # of rolls of wallpaper I need was great. The support was encouraging, helpful and so pleasant. Placing my first order was easy-peasy. I'm so excited to get this beautiful wallpaper for my client project!

24/03/2025

Joanne

1.00/5.00

"Waiting for a refund"

Had to return the wallpaper as it didn’t work in my room. Returned the same day …. Still waiting for a refund

24/03/2025

Lacie

5.00/5.00

"Fast shipping!"

Fast shipping!! Love the quality of my paper!

24/03/2025

Debbie

5.00/5.00

"Website was easy to navigate"

Website was easy to navigate. Product is exceptional.

24/03/2025
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