"The most ridiculous software"

The most ridiculous software - This is does nothing for productivity, spent over an hour on my Apple phone trying to get it to accept images and then went into meltdown for 50 mins on a postcode address look up which has a bug. still trying to complete the process...very fed up - thinking I will apply elsewhere for a job!

"Very poor"

Doesn't work at all with Firefox on Android. With Chrome your photo is sent off soon as the app is happy, but you don't get to review it yourself. Then after 24 hours you get a brief e-mail reply in sketchy English telling you nothing other than that in their opinion it failed as a likeness and to try again... no feedback, no chance to see yourself... at a whole day an attempt goodness knows how long this will go on.

"Really simple to use"

Really simple to use. got my check done in minutes!

"Computer says no"

Computer says no! Faffed around for ages scanning and photographing, only to be told later by the requesting organisation that it “can’t verify the address”. No further details of what it wants and no opportunity to rectify. So now I have to arrange a meeting to show a human the documents - again! Very frustrating. Things that are meant to make life easier but do the opposite are infuriating!

"Absolutely useless system"

Absolutely useless system. Two times I have had to use it and it says passport picture and phone picture not me.. lost 2 jobs because of them.

"This is by far the worst system for…"

This is by far the worst system for this.
The process is buggy & infurating. Phone & browser issues.
It takes you through loops, then after tons of scanning effort (Several Times) it always finds somewhere to stall & you cannot proceed.
I have been at the finish stage so many times just for it to just freeze there

"Its a Scam don't use it"

Its a Scam don't use it, they just take your money and mess you about
Just go to the GOV website, easy

"Mozilla Firefox browser got the job done"

Couldn't access App to verify document for work via my phone. Was advised that I needed google chrome. After many failed attempts trying to access via G Chrome, I tried other browsers and these didn't work either. Then used monzilla Firefox.
Got documents and selfie done in double quick time.

"Questionable tech in use"

Questionable tech in use that opens camera and browser access to your phone’s data. A bit too ‘Big Brother’ for anyone’s best interests.

"Fantastic service"

Fantastic service, we use this to verify right to work for candidates at work. Quick, easy and secure.