"Good understanding"

Good understanding

"Stay away from this company they will…"

Stay away from this company they will get you insurance. Then cancel it on you after 2 months because of their mistakes

"Poor"

I cannot express how unhappy I am with Quote detective. Took a policy with them for my van through compare the market so all the info should have filtered through. Had to phone up to get the policy changed from personal name to company name as they’d put the policy in my name instead of my company’s even though I told the agent in the phone I needed the policy in company name as van registered in company name with dvla. I was promised a call back once they listened to call recording but no call came 5 days later I called again was told it wasn’t their fault and if wanted changed would cost an additional £750 . I had no choice so went ahead told docs would be in portal shortly , 2 days later nothing phoned again to be told it takes 48 hrs to upload. Inaddition this if you upload and proofs for them they don’t tell you if there is anything wrong with them they just keep sending you texts saying their cancelling your policy, not good at all.

"Carly was very informative and helpful"

Carly was very informative and helpful. She was very reassuring and made sure to fix my issue promptly.

"Do not get any insurance policy with…"

Do not get any insurance policy with this company! I've had an absolutely horrendous experience with them due to a human error to which they have admitted liability. I've spent weeks calling and constantly phoning to try and amend my policy, which they made an error with. To put right the amendment they made a mistake with, I was told It would push my premium up an extra hundred pounds a month. I was then told I would be allowed to cancel my policy with the cancellation period honoured. I've just called today to cancel my policy, and they are refusing to give me back my refund, which was originally promised, leaving me hundreds of pounds out of pocket. I would not wish this experience I've had with them on my own worse enemy.

"Save your time and money"

Save your time and money. Wasting time on their website to fill in the form, then wasting time on the phone call (30 mins) to provide all extra details. At the end of the phone call, the man said "They will get back to me". Any other brokers at least provide you with the best quote they found. Still waiting for their call back.

"Exactly the insurance I needed "

Really happy with the service and policy from Hasan excellent customer service advisor highly recommended

"Immediate they set up my account"

Immediate they set up my account, I'm very happy

"Over the moon with my experience with…"

Over the moon with my experience with quote detective the gentleman was so helpful answered all my questions with ease, I usually get confused but I didn’t not once best phone call I made so if calling ask for Mason !!! Thank u

"Very good customer service delivered by…"

Very good customer service delivered by Hassan very friendly and the insurance policy was done smoothly