Rosalique
Wil de valck
"Sinds ze de samenstelling van de…"
Sinds ze de samenstelling van de Rosalique Anti-Redness hebben veranderd ga ik dit niet meer bestellen! Te dik en korrelig en smeert niet goed uit!
Amanda Clarke
"Great product and customer services 👍🏻"
Love this product, been using for a couple of years due to rosacea. I haven’t needed to use foundation when using this and rosacea has cleared up a lot since using. Like others, my last order seemed different; thicker, didn’t spread or cover well. After contacting customer services, they sent a new tube free of charge which is ok and the same as before; seems like it may have been a bad batch, thankfully. Happy to continue using.
Dawn Wall
"What a shame"
What a shame. 6 months ago I would have given this product 5 stars but they must have changed the process because recently I had a really oily tube that was useless and now I have a thick gritty product that won't go into the skin. Very sad, it was a great product. I hope they admit their mistake and bring back the original product
FourOneFour
"Waste of money, won't get a refund"
Bought 2 products from Rosalique: 3 in 1 Anti-Redness Miracle Formula SPF50 & Soothing Night Cream. As the samples were never available and it had ao many reviews, I thought I would give it a go.
The Miracle Formula is not a miracle at all... it comes out like a thick wax and it does not 'melt' into the skin. When applied alone, it leaves me looking 'earthy' and unhealthy. I need to mix with a moisturiser (and it is not easy due to the texture of the product) but then it neither covers nor provides sun protection.
I contacted the customer services, they were very responsive (hence 2 stars) but would not offer a refund, which surprised me. Instead, I was sent a second tube of this product. Perhaps tiny bit softer but still not covering the redness and leaving me looking jaundiced.
In terms of the second product, it is nice enough to use but far to expensive for what it is.
I want to add that I use other 'green' products for my mild reddening / rosacea and I find them great. Unfortunately Rosalique is not of them.
Linda
"Slechte samenstelling maar netjes geholpen"
Zoals in de andere reviews al te lezen valt is de creme heel anders van samenstelling geworden waardoor hij heel onprettig in gebruik is. Het contact met de klantenservice verliep echter zeer soepel. Ik kreeg een nette mail met de mogelijkheid tot het terugkrijgen van het aankoopbedrag. 2 dagen later stond het geld op mijn rekening. Mochten ze de creme weer gaan maken zoals vanouds dan ga ik hier zeker weer kopen maar voor nu laat ik het er even bij.
Ik gebruik nu een alternatief van het Kruidvat maar daar ben ik niet 100% tevreden over (maar die kost dan ook stukken minder).
Ellie Mccourt
"A real review for Rosalique "
Like so many others I have been very disappointed with this product. After using it for 3 years x loved it, the company changed the formula, x the product no longer works. This is not a cyber attack just the truth. If the company get the issues sorted I would definitely buy again. I see you only reply to positive reviews, perhaps it would be good as a company to reply to reviews like mine, because we really want to buy the original product which was amazing.
Jewels Richer
"What has happened to this product?"
What has happened to this product?! I have been buying the rosalique 3in1 anti redness formula for a long time. It has been a life saver for me. So many people commented on my lovely complexion...without make up! I can't explain how much this benefited my confidence. Lovely creamy formula, good coverage, SPF 50 worked perfectly and it was gentle on my skin. In Oct 2024 I went on holiday taking a new tube with me. I decided on using it that I had a faulty batch! Very thick and difficult to squeeze out of the tube. Very poor coverage. I could still see red patches however much I applied. I wasn't even sure it the SPF was doing it's job. So I emailed customer service who are always quick to respond. They offered to send a new tube but I was on holiday so spent the rest of the time using my foundation which felt horrible and didn't look at all natural. When I got home I tried the replacement tube which had arrived but it also didn't work as well. What have they done to the formula and why have they changed it. I had kept some old tubes and having tried those again it's like a totally different product. I'm gutted. I can see on these reviews that other people are feeling the same. I've not seen any comments from the company acknowledging what we are all saying. If they don't go back to the original formula I doubt they will be in business much longer. I really don't understand and am so disappointed my favourite product is effectively no longer available.
Jo
"This does not work at all"
This does not work at all. I still have a red face AND IT WAS NOT COVERED AT ALL. The sp50 did not protect my face in the mountains so that clearly doesn't work either! I've just read the other reviews to see if it's just me but it appears they say the same. It's also very thick and hard to squeeze out of the tube. Interestingly Rosalique reply to all the good reviews and ignore all the bad honest reviews. DO NOT BUY THIS PRODUCT
Shajey
"Sample never in stock"
Been on a wait list for the sample of the cream for at least a year. When you ask them directly they lie and say they stock it regularly and if you leave your email they will notify you, they never have, they never restock it. I refuse to buy a full size version as 99% of products that people rave about online do not work, and the company just won't restock. If you offer samples you get happy customers. Seems a lot of people on here are not happy with the formula now...
Julie
"The formula has been changed..."
The formula has been changed and it's really dry and clumpy. It sticks in my creases and makes me look old. I have used this product for years and used to love the way it was so easy to apply.
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