"They closed their biz and didn't refund…"

They closed their biz and didn't refund me

"Closed Business and has not refunded…"

Closed Business and has not refunded remaining terms.

"Gone bust"

Firstly, they've gone bust. Just announced. Their support staff were useless, they hadn't a clue.

"I order 1 VPS (I'm from outside EU)"

I order 1 VPS (I'm from outside EU). The tax had been added to my invoice and I opened a ticket for a tax remove as they mentioned on lowendtalk.

After 48 hours, they answered me the tax had been removed from the invoice. However, the tax had not been removed as they answered me.

Let a customer has to wait 48 hours after submitting ticket & answered the non-correct one.

I do not want try any services at the first see like this, so I quited.

"Great"

Best Bang for Buck

"Beast"

Very good server!!

"i really needed that 24/7 cpu use"

i really needed that 24/7 cpu use. thank you

"excellent service and fast support"

excellent service and fast support. recommended

"Disappointed"

After a few days, the poor IPv6 performance got a bit better. Still slow (2 MB/sec), but stable. No more TCP timeouts.

So I tried to set rDNS for IPv6 and failed. I created a ticket. Support said: this is not possible with the admin panel.

Then I created another ticket: please set IPv6 rDNS. Support said: not possible at that VPS location.

This is 2019, there is no excuse for this IMHO.

I have spent quite some time to build my new email VPS, and now I had to cancel it. A mail server without proper rDNS is useless.

BTW, it would be great if they'd send out emails when a ticket was updated. I never got a single one, I have even checked my mail server's mail logs.

"I am unable to use the service that I…"

I am unable to use the service that I paid for due to no support for Windows VPS install issues.