"Disappointing"

First of all, these are hefty bras or, at least, the Classic Uplift style is. I figured that that was okay as I have droopy boobs. I ordered a 34 C, which I've worn since middle school, and a 34 C1/2, as one breast is larger than the other and has always spilled out a bit. Both sizes had straps that hooked on the tightest hook which meant that, as the bra stretched, it would become too large. I was going to exchange them for a 32 but the return process was so arduous that I decided to just send them back. I question the justification for taking so long to reimburse for returns (that all bras have to be inspected to insure that they haven't been worn) as one arrived at my house without tags suggesting that it had, indeed, been worn, at least for long enough for the tag to be uncomfortable and for the shoulder straps to have indentations where they had been adjusted, then readjusted. All in all, a disappointing experience.

"Same Manufacturer as other companies?"

I purchased two of the Uplift Plunge bras in different colors after hearing and seeing ads from ThirdLove for years. I've never had good luck with bras fitting well because I am small-busted. I recently had a terrible experience with another company that advertises their brand specifically for smaller busted gals (you know the one). The quality of those bras was so awful, they only lasted me a couple of months. I don't handwash my bras (I don't know of anyone who does) but I do wash in garment bags, on delicate, cold water, and lay flat to dry. I also don't wash them unless they truly are dirty plus I rotate bras often to make them last. I have done this for years with all my bras without any issues. But these bras from another company pilled after one wash, the bands, and straps stretched out and the cups warped entirely so they couldn't be worn anymore. After that experience, I was excited to try ThirdLove with all the great reviews! When I received my order and opened the box, to my horror I discovered they were the SAME bras as the last company I ordered from. The only difference was the small metal ThirdLove emblem in the center and the padding insert for push up. This is not an exaggeration. They look the same, feel the same, and are made from the same materials. I couldn't believe it. I'm not sure if these companies are getting their products from the same manufacturer, but it looks that way.
They also provided zero push-up, not even in the slightest. I tried without the padding and with and you could not tell a difference. I've been wearing t-shirt push-up bras all my life and was surprised these didn't deliver in that area. I'm giving two stars because they did fit well after taking the recommendation from their quiz and because returns were so easy. I was truly disappointed, and at $70 a bra, I didn't want to risk the poor quality and the bra not lasting, so I sent them back.

"Best Supportive Wireless Bra Ever"

I have been a Third Love customer for years. Wearing their wired bras for full support and have been thrilled with the fit and quality. I just recently bought 3 of their wireless bras and they are so comfortable and supportive! I truly couldn’t believe that a wireless bra could be supportive for large breasts. And they are so pretty too!! Happy to say I was wrong!!

"Uplift Plunge and Form 360 Fit"

I have purchased several bras from Third Love, all of them the 24/7 Classic Uplift Plunge Bra and the All Day Lace Uplift Plunge Bra. These work well with my wide set girls. I really like this cut. So I decided to buy the Form 360 Fit Wireless Bra. Well..... Under clothing I have a uniboob. The girls end up facing down, defeating the purpose, because the adjustable straps do not stay in place and loosen up to their maximum length. FYI

"Long long long wait times for…"

Long long long wait times for merchandise to arrive. A constant issue.
Very poor communication coupled with very poor customer service.
A real shame… as their merchandise is wonderful. This though may be enough to send me to a competitor

"I bought a bra and one of the straps…"

I bought a bra and one of the straps started coming apart. Reached out to customer service several times and they were the worst. A bra shouldn’t be coming apart after a few months. Will never buy anything from the company again and will not refer them. Very disappointed ☹️

"READ REVIEWS BEFORE YOU ORDER"

I really wish I read these reviews before I purchased from third love.

There is no communication in shipping, the link takes me to a page saying the post office never received it.

One of the other reviews said they received 3 bras for someone else- that was probably me.

I’m beyond annoyed. When mistakes happen the company should apologize and work their ass off to fix the issue… they just asked for my address to resend the product? Where is my initial product? Shouldn’t they be concerned on their end how this big of mistakes are happening?

It should be overnighted, met with an apology- or some sort of gift OTHER than “$15 off your next order”. I will never shop here again and I will be sure to tell all my girlfriends the same. I’ll stick to my Natori, Nordstrom bra - the one I ordered 3 days ago and received shipping info.. it should be here tomorrow. What a waste of time and money.

"I received the wrong order"

I received the wrong order, for three bras; it was someone else's order with someone else's invoice. ThirdLove told me it would take a while to correct. I contacted them again and was told something entirely different. My order did not arrive. So I filed a dispute.
I then received a curt reply from them saying it would take two months to address. I finally received my original order a couple of days ago and the "returns" say my items are ineligible for return! I now have the three (late arrival) bras I ordered which don't fit, and 3 bras that belong to someone else. And no way to return any of it!

"The bra did not fit well at all"

The bra did not fit well at all. The material was scratchy and restrictive. I tried to send it back, but it took way too long to do anything. I was out of the return policy window by the time that anything could have been accomplished. I was also shocked by the snarky and uncaring manner of the staff.

My experience has been terrible, and I sincerely regret buying from them. I am also highly skeptical now of any of the myriad places advertising for them. I bought into the hype from all of the advertisers. Please do not repeat my mistake.

"Uplift Plunge bra is the best fitting bra I’ve ever worn but the wires poke through on every one"

Uplift Plunge bra is the best fitting, best bra for my shape, I have ever worn. It’s also the most disappointing over time. I have purchased several over the years, and every one of them, eventually has a wire poke through at the side. A lace version made a few years ago became misshapen to the point of the top layer of lace shrunk and pilled and is smaller than the lining so the lining peeks out. Always washed in bra bags for washing and hung to dry, they just don’t hold up as well as others in my drawer which were 1/4 the cost and still going strong years later. I’m torn because I love the fit but feel they should hold up better for the amount of $. They fall apart like a cheap $12 bra.