"Listener"

Patient, listening, ready to help and supportive and was able to carry you along during the interactions.
Staff name Jennifer

"Very nice and pleasant staff"

Very nice and pleasant staff, gave us the cheapest options and updated us at all times about our booking arrangements. I will definitely book again with them.

"I was served by Brother Usman it was a…"

I was served by Brother Usman it was a great experience he helped me soo much I received all services as promised I would recommend brother usman

"7 continents travel. worse service ever "

I wish I could give zero or even minus stars. The worst customer service ever. I had Nabilah as first agent. First of all not sure if they are based in UK and it’s a pain getting to speak to managers to sort stuff out. They barely answer it’s mostly done by wats app which is very annoying which things are going wrong .

Secondly they say yes to everything and no commitment at all. She said we can pay in instalments but she kept putting pressure on us to pay.

When we asked for guide she said they have it and later had to go through my bank to get refund. Once you pay then I think it’s 3rd party you get notified it’s unsuccessful when it is and forget about refund if anything goes wrong .

We even have a guide who was putting very loud music on during on our way to Madinah . So much disrespect and this is the type of service they provide.We requested double bed and Nabilah confirmed its double but both hotels said it was not requested. So clearly Nabilah said yes to everything without any action.

It was our first experience so we did not realise she also gave us a connecting flight with only 50 mins so we had to pay extra £150 for gold service.
Alhamdullilah we did our first Umrah as planned but customer service was big zero.

I would not want others to go through what we did. Never use this company.they are not reliable . The whole process was stressful.please verify well make sure you book with companies based in UK.

Worse is they assumed everyone speak Urdu . All our guide/transport there could barely communicate. Luckily my husband understand a little bit but he had to translate to me all the time

Shame you are using religion to offer such appalling service to pilgrims

"I was referred to Eiman travel by a…"

I was referred to Eiman travel by a family who used them 2x for umrah and honestly they are the best. Their staff Adam assisted me with all my bookings from hotel,flight and visa process. There made sure that I had a very smooth and pleasant umrah journey and experience. You can trust him with providing you with the best deal with all honesty
I will definitely be using them in the future
Contact Adam on the following details for your umrah or hajj bookings
0203 500 0679

"Great service.Always so helpful in…"

Great service.Always so helpful in finding out good deals specially Mr Adam khan he is so co operative.Highly recommended.
Thank you so much!

"Great experience all round and provided…"

Great experience all round and provided amazing customer service by helping to our every needs especially when we made last minute changes. Their constant support by reaching us and us reaching them in rapid time helped greatly. The price quoted were very good. Would recommend

"An Unforgettable Umrah Experience with 7-Continents Travel"

I am writing to express my utmost satisfaction with the exceptional Umrah travel services provided by 7-Continents Travel, particularly the outstanding work of their agent, Taimoor.

My father recently embarked on an Umrah pilgrimage from Pakistan, and Taimoor's meticulous planning and attention to detail ensured a seamless and unforgettable experience. From the initial booking to the final departure, Taimoor's expertise was invaluable.

Taimoor's ability to handle all the arrangements, including flights, accommodation, visa, and transportation, was truly impressive. He was always available to answer our questions and address any concerns promptly. The accommodations he selected were comfortable and conveniently located, allowing my father to focus on his spiritual journey.

The entire Umrah experience was well-organized and hassle-free, thanks to Taimoor's dedication. I would highly recommend 7-Continents Travel and Taimoor to anyone considering an Umrah pilgrimage. Their commitment to providing exceptional service is evident in every aspect of their work

"I had booked a holiday through Akib in…"

I had booked a holiday through Aqib in August to umrah and Doha Qatar , from start to finish we received a 5 star service from both ends, I can not thank Akib enough for service he provided , he’s a really helpful and amazing young man
We stayed in Swiss hotel Makam , and dohas hotel was amazing too
May Allah swt bless you always thank you again

"We are going for umrah next month and…"

We are going for umrah next month and saif helped us a lot since we have to have Same hotel’s and some flights as well from my family from Pakistan so it wasn’t easy but saif has a lot of patience and skill to do everything we ask for visa on the same day it’s been amazing experience may Allah bless you saif my prayers are with you I will recommend your services to everyone thank you. 🙏