"Terence okay"

Terence okay

"Service was good was not expecting a call"

I received a call about my booking that I did not expect buh thankful for it so I know everything is correct

"Don't use these clowns"

I was going to go to Arizona last December and when I canceled the jackals charged me a 100 dollar cancelation fee. I canceled because nothing was open due to covid. They didn't give a rats petuty they just wanted my credit card number so that they could make an extra 100 dollars off of me. They gave me a 200 dollar travel voucher and I went to there web sight and I couldn't find where to even look up for the dates that I want to go to Arizona at the beginning of next year. I'll never use these clowns again. I'll go to the airlines website even if it costs me more money.

"DO NOT USE FARESFEED"

DO NOT USE FARESFEED. They are a rip off and will pretend they have no indication of who you are even with all your reference numbers they provide foe you! Save your money and go another travel agency. This is a scam travel website! Use you money else where!

"The best ever"

The best ever! There were many complications and changes on my end. Ivy was remarkable

"TERRIBLE ATENCION AL CLIENTE."

TERRIBLE ATENCION AL CLIENTE.
Es sabado 2 de enero del 2021, llame al 18003752210 para hacer una reservación usando un compensation voucher y tuve la peor experiencia; no con uno, ni dos, sino con TRES empleados de CONTACT SUPPORT (24X7), si ustedes tienen sus llamadas grabadas ,esto sucedió exactamente entre las 1100 y 11:28 am easter time. A la primera persona q me contesto le pregunte si hablaba español ella me contesto que NO y me colgó el teléfono !. Inmediatamente llame de nuevo y me contesto un hombre con acento INDU y en ingles quise hacer la reservación. Le pedi DOS fechas diferentes pero el valor estaba muy alto. La ruta era BOS UIO BOS en julio y primero me dio un valor de mas de $1500, obviamente no quise porque estaba muy alto, así que le pregunte para abril y me dio por $1200, le pregunté si había algo mas económico y solo porque insistí, el precio cambio a $697 apx. (mismas fechas). Entonces le pregunte si podia encontrarme algo mas barato para el verano y me dijo que NO, y textualmente me dijo 'MUM CALL BACK WHEN YOU ARE IN THE MOOD OF DOING A RESERVATION" y me colgó el teléfono !
Llame de nuevo a quejarme de ese maltrato y a la señorita q me contesto le pedi q me ponga con un supervisor, el hombre aquel con acento indu le dijo y yo escuche " hang up if that is the same B*&^^&! Y obviamente ella me colgó !
ESTOY INDIGNADA , claro no dicen sus nombre al principio de la conversacion y por eso no puedo dar nombres, pero es una pena y una vergüenza para la compañía este tipo de MALTRATO A LOS CLIENTES. En épocas normales mi familia y yo viajamos a Ecuador con ustedes mínimo dos veces al anion es una pena si me tocaría hacer publica esta queja sobre el maltrato del que fui víctima hoy día

"I purchased a ticket back in April…"

I purchased a ticket back in April 2020, flight got cancelled due to COVID-19 and I have yet to get my refund. They hang up on you transfer you to wrong department. If you are not 100% about flight please do not purchase from here. BAD Customer Service Thumbs Down.

"United is fair at best"

The flight attendance are up tight, Basic Economy is the worst product ever and if you reserve it by mistake they penalize you hundreds of dollars.

"RUN DON'T TRUST-DISHONEST COMPANY"

1. Changed 2 flights time without notice.
2. Upped the price because of their change.
3. Rude and short when asked about the increase charge and tried to refund less than what was charged on my credit card.
4. Made several erroneous charges on my credit card!
5. Don't trust them with your cc.
6. Had to call SEVERAL times to get confirmation number inorder to check in for 1 of my flights which was never sent. NIGHTMARE!!!

"False Advertisement"

they send me an offer and a time to call....when I call back (within 1min, time still ticking) he was rude and said they had sold out. They offered services they don't have.