"I booked 3 tickets from here on the…"

I booked 3 tickets from here on the website, but it kept processing. The next day I called and was told the tickets were denied by the airline because the fare on the website was not enough. Therefore, I had to book again. This time Aaron helped me and his supervisor too. They tried hard to help me find the cheapest ones. This time I booked successfully.I really appreciate what they have done. Thank them and best wishes to them.

"Shelly Smith helped me through my whole…"

Shelly Smith helped me through my whole experience, she was kind and found me the cheapest option.

"Disappointed but satisfied"

I was very disappointed that I was I called and told I could not get that price of the flights I booked online at a certain cost. Instead had to pay $200 more. Thankfully I bought the insurance and was able to get a full refund. Kathy was very polite and I appreciate her assistance.

"Shelly Smith was incredibly helpful I…"

Shelly Smith was incredibly helpful I am 81 yrs old and needed helping using Ecredits and booking flights. She is wonderful!

"Pleased with customer service unpleased…"

Pleased with customer service unpleased with change of price. Customers need to transperancy

"Jenna is very personable"

Jenna is very personable. Great problem solver. Overall amazing customers service!! You have a wonderful employee right there. Coming from a business owner.

"Customer service was very helpful and…"

Customer service was very helpful and positive overall

"Ruby was AMAZING !!!!"

Ruby was AMAZING !!!!! She deserves a raise…

"I do not understand why the option was…"

I do not understand why the option was available for purchase if there weren’t seats available. But Alayna was helpful and got it taken care of with an alternate date for not much more

"It was easy and they were nice to help…"

It was easy and they were nice to help out