"A shame it is not possible go give zero…"

A shame it is not possible go give zero stars!

This company was responsible for the shipment from the US to Europe where it was handed over to the local DPD office. From there, everything was wrong. DPD handed my package over to a DPD Parcelshop which turned out to be an abandoned factory building. Nor DPD neither its Parcelshop reply to my emails or phone calls. I have contacted Asendia several times, only to be told they cannot do anything and that I should contact the seller on Amazon who is absolutely not responsible for what has happened as he shipped to order in good faith. I have told Asendia several times that DPD does not reply to my messages, and Asendia keeps telling me to contact DPD...I have given up. Products for $200 will be lost forever, and I paid almost $70 delivery costs for something I never received.

Asendia + DPD = a shopper´s worst nightmare!

"Des délais de livraison horiblements…"

Des délais de livraison horiblements longs et un SSD suivie des colis ridicule.

"Elle est Top cette entreprise je…"

Elle est Top cette entreprise je comprends pas les commentaires.

"Asendia is just rubbish"

Asendia is just rubbish, Jan 17th delivery from NL to GER, hardly 1000km. Takes 3 weeks?
Took a detour over france, was sitting there for a week.
The seller already states on his site that packages get lost frequently and they have a standard procedure to alleviate Asendias incompetency.

I can not imagine how one can screw up so hard. Asendia responds with AI messages that say nothing but "We care about your experience".
NO you obviously do not, and you couldn't show this more clearly.

From now on I'll ask every seller if he uses Asendia, and then refuse to buy there.

"Tengo un pedido que esta paqueteria…y no llego "

Tengo un pedido que esta paqueteria decia que llegabañ ayer y no llego que devo aserv

"What does Asendia do before triple or…"

What does Asendia do before triple or quadruple your shipping time? Seriously I wish that companies like Free People would notify shoppers they’re using this service before purchase. I would avoid them if I could- they’re absolutely awful been waiting for an order for a month…nada. Just sitting in Kentucky and not moving. What’s the point?

"Package Tracking is outdated"

The Tracking is a complete disaster it showed till yesterday evening that i received new information on a package that it is in Europe the 6 days prior to that only gave me the information that it was still somewhere in america. Today the package arrived and everything popped up for example with the info that the package was send to europe on the 23 rd already

"Sin ningún problema"

Sin ningún problema, incluso te ayudan en el proceso del envío de tu pedido, se ponen en contacto contigo si es que hay un problema urgente, sólo con aduana es que no pueden ayudarte, en mi caso respondieron mis mensajes en unas horas aprox 12 teniendo un problema con los requisitos del envío (información adicional para poder pasar a otro país). La aduana retuvo mi pedido unos 5 días y después lo liberaron.

"Meine Retoure an Belstaff vom…"

Meine Retoure an Belstaff vom 11.12.2024 ist nun seit 6 Wochen bei Asendia/SwissPost Basel blockiert und wird einfach nicht weitergeschickt. Daher erhalte ich auch kein Geld für die Rücksendung (hoher Betrag). Dadurch entsteht mir potentiell ein grosser Schaden. Mal schauen, wer haftet…Ich habe ihnen geschrieben und warte noch auf die Antwort.
Ich kann, falls wählbar, nur von einer Zusammenarbeit mit Asendia abraten.

"Where’s my parcel?"

My parcel seems to have disappeared into a black hole.
Dispatched from Sweden on the 13th of Jan to Ireland, Tracking info took forever to update and now find my parcel is somewhere in Germany since the 20th Jan and now it’s the 27th and still no update on tracking info. Contacted them and no reply whatsoever.