Asendia

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708 reviews
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Customer Reviews about

Asendia

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disgruntled customer

1.00/5.00

"Extremely poor communication"

Can you imagine a shipping company that will not reply to you and that the parent company can only tell you to "be patient" instead of offering any information on what's going on with Asendia themselves, after waiting almost half a year for anything to happen? I sure can! I have been waiting for a package to come through Asendia Singapore since August of last year, but I've only gotten one reply from Asendia USA who just referred me to their Singapore dept. and never replied to me, nor did the USA dept. reply to me when I sent them a 2nd email. I also tried getting in touch through their contact form but never got anything out of that..

tl;dr Can't get replies from Asendia....... What a waste of time and money this "company" is!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Edit; Thank you Asendia UK for replying, but my matter is with Asendia SG, which means your UK dept. cannot help with my issue sadly, according to the email I received from you.

15/01/2025

The Joker

1.00/5.00

"Worst delivery service on this planet"

This is by far the worst delivery service on this planet. You can literally send a donkey on its way and your parcel will arrive faster. How is this useless company even still in business? Would recommend everyone to stay as far away as possible, you'll only have issues

14/01/2025

César

5.00/5.00

"¡Problema resuelto con atingencia a…"

¡Problema resuelto con atingencia a pesar de la barrera del idioma,muchas gracias!

14/01/2025

MOUBTAKIR Mouad

1.00/5.00

"Injoignable"

Injoignable. Malheureusement, je ne peux pas mettre 0 étoile !

13/01/2025

customer

1.00/5.00

"Rubbish "

If I knew the company I ordered from used this dreadful company I would of never ordered parcel stuck on the same thing since it got to them

12/01/2025

Rocco Rinaldi

1.00/5.00

"Warum wird Asendia nicht die Lizenz entzogen?"

Das ist mit abstand das schlechteste Logistikunternehmen weltweit. Bei Kontaktanfregen werden Mails nicht beantwortet, Telefongespräche werden nicht angenommen und Packete stecken einfach irgendwo grundlos tagelang fest und haben keine Bewegung. Hut ab, so schlecht muss man zuert mal sein können. Absolut unterirdisch.
ACHTUNG!!!! bitte bei jeder Onlinebestellung sicherstellen das nicht Asendia der Logistikpartner ist. Wenn ja Finger davon lassen und wo anders bestellen!

10/01/2025

Gourmet Traveller

1.00/5.00

"Terrible courier"

Tracking doesn’t update. My package has arrived but isn’t being delivered. It says the address is wrong but I checked and the address is correct. No way to contact customer service.

10/01/2025

bernard beston

1.00/5.00

"Hopeless company"

Hopeless company. Tracking had no dates; no Cities or Location; no response to queries.
And 4 weeks from USA and nothing received.
Why do seller's and Ebay use this mob?

10/01/2025

Ron

1.00/5.00

"No care"

Oh, Asendia. They "delivered" my package outside the building in a pile of snow, and it was promptly stolen. The delivery driver could not be bothered to enter the lobby, so he left it near the sidewalk of an apartment building. It's so lacking in common sense it's difficult to believe. The worst delivery company I have ever had the misfortune of dealing with.

09/01/2025

kroris gaming

1.00/5.00

"Worst ever delivery company"

Worst ever delivery company

09/01/2025
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