"Customer service is top notch!"

Customer service is top notch!! Friendly, helpful and patient. It is refreshing in a day where all you get are voice activated prompts!!!

"Fast service"

Fast service

"Very friendly but no followthrough and no concern for about results."

1. We received a new printer and the color film melted and tore on each card, they sent us a new cartridge, (charging us shipping).
2. They insist they sent our printer to another state and therefore have the incorrect school name, address, and contact name. I have spoken to three departments about correcting our information and to no avail.
3. The replacement cartridge stuck to the cards and tore as well, so I asked them to send us a new printer ASAP because I had 50 students who need IDs to go to clinicals. I have not heard from them again.

"accurate and timeliness"

Thank you for a correct order and the timeliness of the order arrival

"great customer service"

great customer service

"The only reason I didn't give a 5 was…"

The only reason I didn't give a 5 was because the ribbon that came with the printer caused an error code, saying it was the wrong ribbon. They sent a replacement at no charge (a year later because that is when I got back to working on it) and no more error code.

"Your company made it very easy to…"

Your company made it very easy to reorder the needed supplies. I really appreciate that the order was shipped on the same day that I made the order.

"Matt was very helpful providing…"

Matt was very helpful providing accurate information and he was very knowledgeable.

"Customer service was great"

Customer service was great. We had some technical problems and tech support solved all our problems with one phone call!

"Communication is important to IDville!"

IDville made everything easy and communication was top-notch!