"Great friendly service "

Great friendly service Happy to recommend for the discerning modeller. Fast efficient what more can you ask. Well done

"Good service and condition of goods."

The items ordered arrived promptly and in pristine condition. Well packaged so no problems with the rigours of the postal system.

"I have bought items from Footplate on…"

I have bought items from Footplate on several occasions . I have never had a problem with this company and will continue to buy items from them .

"Absolutely first class service and…"

Absolutely first class service and extremely good locomotive. Will have no hesitation in ordering again if I see something I require.

"Very helpful online chat service "

Very helpful service for an online purchase of an item that isn't listed on the website. I explained my requirements and received an invoice with payment details within ½ an hour.
Postage, however, was a little high as my item came in a sizeable box rather than just a thin padded envelope which would have only cost half as much! However, I wanted the item desperately so didn't quibble

"Fast delivery of 3 used items"

Fast delivery of 3 used items. All well packed and arrived in, as described, condition. I would definitely use this Company again!

"A “driving” force on the right lines"

Either by eBay or from their own website the service is fast and efficient, most items that I have purchased arriving carefully packed within 48 hrs of placing the order. Prices are excellent being very competitive with others and nearly always better! Very , very recommendable

"Loco box not checked for movement in transit "

I can only give a positive to the return process as the loco arrived damaged - chimney off a few odd bits of plastic and detached speedo. Whilst the outer mailer box was well packed the Hornby box of two polystyrene trays had no packing such that loco and tender were loose

"A good shopping experience"

The item was a good price, arrived promptly. Good email communication as to the status of the delivery. Item was as described and very nicely packed.

"The latest order was for three items…"

The latest order was for three items which were all absolutely perfect 100%. They arrived very quickly and well packaged. These were secondhand items that were amazing and looked absolutely new.