Trust Funerals

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45 reviews
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Trust Funerals

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Liz

5.00/5.00

"Professional, kind & compassionate "

When I received the devastating news that my husband was seriously ill and was moved straight to palliative care I reached out to Jill & Simon at Trust Funerals for advice & support. They talked me through everything that would happen and reassured me that when the time came everything would be taken care of according to our wishes, & it was. Jill & Simon were professional, kind & compassionate throughout the whole process. They visited me at home to make the arrangements, nothing was too much trouble. They suggested the celebrant Nell & Eliza the florist. Both of who were excellent & took the time to make sure everything was perfect for us. I highly recommend Jill & Simon & the team at Trust Funerals.

25/03/2024

customer

5.00/5.00

"So glad to have selected Trust Funerals…"

So glad to have selected Trust Funerals to have performed the service for my wife. They provided exceptional, professional service at every step.

14/03/2024

Margaret Slingsby

5.00/5.00

"An outstanding couple. Personal. Professional.Affordable."

Cannot recommend this husband and wife team enough. Their professionalism, support, enthusiasm and compassion were evident from the start. They supported us in creating a unique, beautiful and entirely personal tribute to my husband. Costs were clearly stated from the start, no attempts to push any more expensive extras. At the worst time in my life I felt instantly supported as soon as they came to our home.

04/03/2024

T Leigh

5.00/5.00

"Exceptional personal yet professional care."

We, as a family, have so much appreciation for the way Jill and Simon advised us and looked after our father during the period he was in their care. We also felt thoroughly cared for and were so grateful for the additional introductions to Nell and Richard. They were great. Nell did a fabulous job of bringing all our thoughts together to make a coherent and wonderful story of our parents' lives. Richard evoked lovely memories putting the photo montage to music. It was such a positive experience during what was a very sad time for us. We've had so many lovely comments from everyone who joined us, both near and far. Live streaming the service from Bramcote Crematorium so that no family or friend was excluded worked perfectly. The day couldn't have gone better and although an extremely sad occasion, felt like a true record and celebration of Dad's life. I would like to pass on the biggest thanks to Trust Funerals and the team for the effort and care they took.

01/03/2024

Mrs Gillian

5.00/5.00

"Such a positive experience"

We chose trust funerals because of their competitive price (I got 7 quotes),modern approach and because they were the only funeral directors who spoke to us about the importance of choosing the right celebrant to conduct the service.
On first speaking to Simon he was helpful and prepared to take time to share a lot of information.He gave me confidence to deal with the preparations for the cremation of my much loved step son.
Throughout Jill and Simon were very supportive and kept us informed at each step.
On the day everything we had asked for was carried out completely professionally which made a very sad day stress free.
Cant thank them enough for their help at this very difficult time. We definitely made the right choice.

23/01/2024

Ian

5.00/5.00

"5 star service and support start to finish!"

I first contacted Trust Funerals for some guidance and advice as this has been my first and only experience organising a funeral. Simon answered the phone and gave me nothing but advice and support. We discussed some of the options that Simon and Jill offer and what stood out was not once did I feel pressured to take their offers. All throughout our conversation he was advising and helping me reflect on the kind of woman my mother was and base my decisions on her and how I was feeling. What made me trust him was the fact he never asked for my contact details and left it up to me to think it through and contact them when I felt ready. I felt reassured and unpressured on any decision! I made my choice to chose Trust Funerals based on this. When we met in person to discuss in detail the service I wanted, again at no point did I feel I couldn't walk away or ask for more support! Both Simon and Jill are caring and passionate about the help and support they give at what is probably your worst and most vulnerable time. The service we chose was very personal to us and quite different to the norm but nothing was any trouble for them and we all felt nothing but care from them both throughout the process. Communication and support throughout was the best. We as a family wholly recommend them to anyone

22/01/2024

Chloe Rolph

5.00/5.00

"Highly recommend, very supportive during a difficult time"

Jill and Simon at Trust Funerals went above and beyond to help me organise a funeral for my Grandma. They were friendly, great listeners and helped myself and my family through an extremely difficult time. Having never organised a funeral before i had no idea what i needed to do, neither of them made me feel silly for asking the most daft questions! Jill, Simon and the Celebrant Nell are an absolute dream team! Highly recommend!

Chloe x

28/11/2023

Consumer

5.00/5.00

"Wise choice"

My husband made the wise choice to ask Jill and Simon at Trust Funerals to care for my mums funeral which is exactly what they did.
Every wish was completely catered for in a respectful, calm and efficient way.
Our wishes of a very plain coffin, our own flowers and slightly unusual music choice along with mums own vicar was supported and celebrated by Simon and Jill.
They both went beyond and above what was expected and we thank them so much for making a potentially stressful day as stress less as possible.
Thank you both.
Jane and Dean.

11/11/2023

Andrea Stacey

5.00/5.00

"We recently booked Jill and Simon on…"

We recently booked Jill and Simon on recommendation as we didn’t know where to start and it was an inspired choice. Their personal service was second to none and Jill was always on the end of a phone to answer any queries. They visited us at home to discuss plans for my husband’s funeral and guided us through the options - “you can have anything you want”. We didn’t want a traditional service, more a celebration of life and that’s exactly what we got with photos and readings and the help of an amazing celebrant in James Greely. Several attendees remarked afterwards it was the best funeral they had ever been to and our heartfelt thanks go to Jill and Simon for enabling it and providing such a wonderful send off.

07/11/2023

John

5.00/5.00

"This is the second time that my family…"

This is the second time that my family has asked Simon and Jill for support in planning a funeral. The first time was for my mother’s funeral, just under five years ago; this time it was for my father’s funeral. On each occasion they have proven to be kind, discrete and courteous. They quickly arranged to collect my father’s body from a care home and then dealt with my sister and I in working out the arrangements. On the day of the funeral they quietly guided and supported us and made the occasion feel very personal. They are definitely not corporate people - the service they provide is very personal and geared to an individual family. They took note of our wishes and acted upon them. Communication before and after the funeral is thorough, prompt and polite. The cost is known beforehand and there are no hidden extras. On each occasion we were very pleased with the services that we received. Thank you, Jill and Simon.

04/10/2023
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