"Amazing trip"

This was a no hich trip, everything went as clockwork.

"Emperor Tours are a world class company but are sometimes let down by local operators."

As usual most of the arrangements that were made for us were first class and the local companies were mostly very good.

The guide in Singapore was not aware that he had to provide drinking water but once he had view of the itinerary there was not a problem.

We both enjoyed the holiday very much, having knowledgeable friendly guides makes such a difference, John our guide in Thailand was truly excellent at his job and he also had a lovely personality which is so important when you spend so much time together.

I would also like to mention our driver in Thailand, while he did not speak very much English he did understood us very well and we felt very safe with him because his driving skills were exceptional.

Most of the hotels met or exceeded our expectations except the Felix River Resort and the Hmong Hill Tribe Lodge.

The staff at the Felix Resort were not very friendly the room and toilet were dirty there was no hot water or TV available upon our arrival, when I asked to speak to the general manager they lied saying that he was not on site but when I stood my ground he became available and took my complaint seriously.

What can I say about the Hmong Lodge. . . . .appalling is the word that comes to mind, absolutely appalling given the conditions at this establishment we were lucky to have survived. The accommodation was less than 1 star being nothing more than dark shacks with grass thatched roofs. There was no air conditioning or hair drier in the room and the water quality was a health risk. The water supply to the basin, shower and toilet was filthy, discoloured and full of suspended particulates.

When I poured a glass of water from the tap to inspect it I noticed it was full of decomposing organic material rotting leaf material it foul. Half an hour earlier I had taken a shower and it was this that aroused my suspicions.

I have an appointment with my GP to discuss the obvious risk to my personal health.

However the evening barbeque was lovely and the high point of our stay at this place but by morning the standard had once again slipped and we left having abandoned our breakfast.

As I have mentioned overall this was a very enjoyable holiday but we had expected at least 4 star accommodation through out our holiday plainly Hmong Lodge did not even meet the standard for 1 star and we recommend that you take responsibility for yourselves if this accommodation forms part of your itinerary.

"Fabulous! Professional & courteous throughout, would highly recommend for all trips to China & Vietnam"

We have recently returned from a fabulous tour in China organised by family owned and run Emperor Tours.

We had a fantastic time, not least because of the care & attention bestowed upon us, not only during our trip, but in the weeks preceding the actual holiday. Nothing was too much trouble.

We find it so rare these days to find operatives that actually care about the small details - in fact its those details that made one feel really appreciated.

Ling & Richard were professional throughout & a pleasure to deal with.

Most of the tour not only
met but exceeded our expectations. The experienced guides employed by Emperor took pride in their work ethic and delivered a first class service. We have travelled extensively and usually do things ourselves -this was a first for us - handing over the arrangements as we did - & it was something we know we'd be happy to repeat with this company.

We had a National Guide from Beijing accompany us for the whole tour & they should get a special mention here. Great fun & incredibly interesting.
China is all we hoped for & more - we are already planning our next holiday & will happily recommend Emperor Tours to our friends & family.
Thank you for organising our
wonderful holiday!

"Emperor Tours - Fantastic!"

I have just arrived back from my fantastic holiday in China and just cannot find the words that really express my deepest gratitude to you for organising such a wonderful experience for myself and my companion.
I can honestly say that there was not one thing that I could find to complain about, everything was truly first class. The guides were absolutely first class, professional, and friendly, as were the drivers that we had.
The food and restaurants were excellent, so much so I now need to go on a diet. I will be recommending your company to all of my friends and if I find myself in the position will most certainly use you again myself.

"Highly recommend Emperor Tours"

1. The response to initial enquiry for information on the tour prior to booking was simply excellent.
2. The booking and payment of deposit was easy and secure.
3. was able to book separate trip to the group with no hassle.as it was executed very well and to our complete satisfaction.
4. by using a different airline than used by the group, and securing requested seats was very much appreciated by us and reflects on the high quality of service offered by Emperor Tours.
5. Appropriate information on final payment and visa were very helpful.
6. The air tickets, baggage tags and excellent brochure detailing the itinerary, including historical background of places for visit, arrived well in time before departure and we felt reassured that Emperor Tours do offer an excellent service.
7. Any extras we needed Emperor Tours were very quick to alter for us and this made it all more personal.

I would definitely recommend Emperor Tours as they have been efficient and communicated everything to a high standard. It allowed us to have a trouble free trip and we could reach the company at any stage throughout. An excellent company to use especially if you need that personal touch.

"Emperor tours - Historic China"

We went on this organised tour in October 2014 and had a fantastic insight into China. The tour was well organised by Emperor and our guide was attentive, informative and very personable. The group was smaller than if we'd booked with a bigger operator so we got to know everyone well. I would be happy recommend Emperor Tours and to travel with them again.

"Magical Myanmar with Emperor tours, a magical experience."

We used Emperor tours for a tour of Myanmar and are very glad we did.
The communications from them were excellent as was the information and literature provided before we went on holiday.
Once we arrived we were treated like VIPs and looked after to an almost unbelievable degree.
Everything went perfectly and we had no issues or complaints throughout our entire trip.
Our guide was superb and helped to ensure we got the most out of our holiday.
Highly recommended and will definitely be using Emperor Tours again.

"Wonders of the Yangtze tour and Hong kong"

Can't rate this company and their staff highly enough . The holiday and the experience was incredible from start to finish . The itinerary is busy but you see so much that it's worth it and still hugely enjoyable . You also get a feel of the real China by travelling in smaller groups . Emperor tours sort every detail from start to finish and nothing is too much trouble for them .