"Great trip to China"

Dear Ling and your colleagues at Emperor Tours

Just a quick note to thank you and the team for a great trip. Everything was really good. Hotels were all as expected with the Okura in Shanghai being a cut above most 5 star hotels. All trips were as expected and better with all transfers exactly as planned. The organisation and inclusion of the entrance to the sites made it all very stress free.

A special mention for our guides in Beijing and Xian. Allison in Beijing was very professional, helpful and informative and more than happy to make small changes to the itinery. Her attention to detail was excellent, and she was always ready to assist ans made the stay very good. We were especially grateful for her taking us to the airport and ensuring we were checked in and led to passport control. Brilliant.

Connie in Xian was equally professional (if a little "teachy" to start) and made the stay and guide around the Xian etc just great. Like Allison she was informative, made sure we were sent on our way to Shanghai and joined in with the humour of our group.

Unfortuntely, Cassie our guide in Shanghai, was not particularly good (hence we and the others in our group did not tip her) and she could learn a lot from Allison and Connie, but this did not really detract from an excellent trip.

So, thanks very much again, and I and my travelling colleagues would not hesitate to recommend you and the tour.

"China Tour September 2016- an experience to cherish"

Emperor Tours organised for us a well thought of package tour of China. We were well looked after from the early planning stages right through to visa application, meals, tour guides, sightseeing, hotel accommodation, airport transfers including the last day when we left Shanghai airport for the UK. In addition, we thoroughly enjoyed the epic Yangtze river cruise and the unforgettable natural beauty. Cannot fault them at anything as everything was of a good standard and well planned. We would definitely recommend Emperor Tours.

"China - September 2016"

A good tour which took us to major sights in China. The hotels were all good. Apart from the tour guide in Shanghai the tour guides were excellent - very knowledgeable, friendly with good English. The restaurants they chose for us to eat in were good and we have no complaints about the food on our trip. We particularly appreciated the fact that they were with us at the airports for our internal flights and so there were no issues checking in. The only downside was that our plane was delayed for 3 hours upon leaving Xian but this was no fault of Emperor Tours. Another plus was that there was only 9 of us on our tour which made seeing the sights easy. Our tour to China with Emperor tours was better than we thought it would be and Ling at Emperor Tours was helpful and prompt in replying to any queries we had prior to departure.
I would definitely recommend Emperor Tours to anyone thinking of travelling to China.

"Excellent Tour"

We had a fantastic time on the China Delights Tour
The guides were very knowledgable, the hotels excellent.
The only downside was it was very hectic and we could have done with a extra day in each place just to look at things on our own and to recover.

"Tour of China"

We have just returned from an amazing tour of China organised by Emperor Tours. From the early planning stage until the end of the trip, we found the Company to be efficient and extremely helpful. All emails sent to them were answered quickly and nothing was too much trouble in ensuring that all our requests were met. The tour guides were very friendly and knowledgeable. What a first class service! Thank you Emperor Tours.

"A memorable trip."

Excellent service and support both before and during the holiday.
One or two suggestions. On arrival at Lhasa you need time to acclimatise. The programme provided this but may be the climb to the Potala Palace could be changed from the first morning to later in the stay in Lhasa.
A mention that Lhasa airport is military as well as civilian and that flights can be delayed when the military are flying.
Two very minor things. This was an excellent and memorable tour.

"Amazing Tour (Scenic China)"

I have had excellent service from Emperor Tours from the booking process to the end of my holiday. Emails and phone calls were answered promptly.
The hotels and food on the tour were all of a very high standard and the various tour guides were friendly, helpful and efficient.
People going on the tour should be aware that this is a very busy holiday and we had to cancel one morning's activities as we were very tired and just needed to rest.
I have already booked another tour with Emperor Tours for next year and would not hesitate to recommend them.

"China + Hong Kong add on"

Good standard of hotels in China. At the Harbour Metropole in Hong Kong we declined to pay for a room upgrade so suspect we were then allocated one of their smallest rooms! We were disappointed with a relief guide for the Forbidden City - our tour guide was not available for that morning. In Shanghai we had 2 different guides. The first one was adequate but the second one was useless. He took us to a restaurant and after ordering our meal left us to find our own way to the hotel and abandoned us before check-in at the airport. In Xian my husband had a nasty fall transferring from a dark Kerb into the minibus. Suggest the guide carries a torch.

"Definately the holiday of a Lifetime !!"

Just returned from the Heritage and the Pandas tour organised by Emperor Tours which was excellent throughout.
Ling was extremely helpful and very friendly throughout the booking process and nothing was too much trouble. The trip itself was hectic and not for someone one wanting a relaxing beach holiday. it involved early starts and mostly 12 hour days, but the rewards of seeing the highlights of this fantastic country will stay with you forever.
Being within a small group was also a great experience and made it more personal. The guides were all excellent informative,and again, nothing was too much trouble and provided interesting stories of Chinas history throughout our visit. There were several factory visits through the holiday selling authentic made Chinese Gifts, so taking plenty of money is a must.
Hotels ranged from good to excellent. All were clean with the exception of the Sunworld Dynasty Hotel in Bejing which clearly had a Pest problem especially in the buffet restaurant. I would have preferred the original choice of the Crown Plaza which we ate in most nights there.
My only complaints would be that we were made to wait for 3 hours in the airport on arrival in Bejing. This was because other members of our group were on a different flight which landed later than ours. After we had just endured a 10 hour flight, we should never have been made to wait that long and should have been offered a transfer to the hotel with a meet up later in the evening. Also one of our tour guides was very insistent in respect to tips which is optional anyway. Counting out the money in front of a guest is a big no no.
Apart from that, this was a 5 star holiday that I would advise anyone to experience and a big thanks to Evan who organised our Panda Encounter Experience in Chengdu.

"Empire tours"

Can't recommend them enough from start to finish nothing is left to chance the tour guides know there stuff they even check you in and out of the hotels and are are there to give you advice on local restaurants