Emperortours

Flight, Stay and Tour Services
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138 reviews
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Emperortours

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Sarah Nolan

5.00/5.00

"Emperor Tours excelled with their tailor-made itinerary of Vietnam and Cambodia."

The detailed itinerary for our first visit to these Indochina countries gave us confidence we would have the time of our lives - and we did for not only did it provide guided tours to the places of interest to us, Halong Bay, Angkor Wat and the Mekong, it also included an introduction to Vietnamese and Cambodian foods like Pho, a bicycle rickshaw ride in Hanoi, and a vigorous foot massage in Siem Reap, activities that we might have been hesitant in trying. The guides were informative and caring, always there when needed and assisted in haggling in the markets. My personal favourites were the tour of the temples in Angkor and the sunset boatride there.

28/02/2017

Peter Gibson

5.00/5.00

"Excellent trip!"

We used Emperor for a group trip to India. they were fantastic with their choice of hotels (some truly incredible) their tour guide, the whole programme and their choice of airlines for the trip.

We made things quite tough for them with different members of the group travelling for different periods and arriving in and out of different airports.

We specifically had some issues with one of the airlines on the return leg of our trip, through no fault of Emperor, but they did their utmost to put things right and made the journey home as pleasant as possible by meeting the cost of a lounge at the airport for us do to the shortcomings of one of the airlines checking in procedures.

The pre holiday package of information was very comprehensive and we were presented with very durable luggage tags.

We would have no hesitation in recommending Richard and his team in tailoring a package for a trip to India. We had an amazing culturally stimulating trip and will certainly go back to India in the future.

26/02/2017

Geoff

5.00/5.00

"A well organised tour"

This is the first time we have used this company, and they were organising a tailored private tour for a group of us visiting India. Bearing in mind that this was a very full itinerary with a number of non- standard elements we were very pleased with the patience shown in sorting out the final details. The local companies used whilst in India provided excellent service

25/02/2017

Ms S Adsett

5.00/5.00

"Emperor Tours"

Friendly, professional and quick to respond. Flexible in their planning to meet the groups needs. Reliable fixers/guides.

25/02/2017

Ms S Bush

4.00/5.00

"RCNM TRIP TO INDIA"

The overall structure & content of the Tour was good. Pre-tour material was informative. Coach & Hotel quality was excellent. The Indian Tour Guide was friendly & informative. We covered a lot of ground during the fortnight & this on occasion detracted from the overall enjoyment of the experience because we were rushing to reach the next location or arriving at it later than scheduled. There was little time for reflection.

23/02/2017

Mrs M Pownall

4.00/5.00

"Golden Triangle, Aurangabad and Mumbai"

A truly wonderful experience. Well organised, interesting and varied tour with good accommodation and food.

22/02/2017

Donna

5.00/5.00

"An amazing experience - Heritage and Pandas + so much more"

Travelling to China was on ourfamily bucket list but choosing the right tour company made the difference between a good and an amazing trip.
From the very start, nothing was too much for Ling - even down to the volumse of queries and questions about the trip.
The trip itself was superb. The hotel selections were amazing (although the Grand Noble in Xian did let the side down a little!) and their locations were perfect.
The tour guides were all very knowledgeable and helpful. Tiger in Beijing really made the children feel comfortable and confident (even taking the time out to play shuttle cock with them in the bell tower park).
The small tour set up (which turned out just to be our family so in essence a private tour for four) was awesome. Seeing the volumes of coaches with large groups leaving the Grand Noble made us really appreciate the tour structure even more. What was even more amazing was the set up at the meal locations - being ushered past the large group tables to private dining rooms made us feel even more special!
The itinerary is hectic but so worth it. We only had nine days so chose the Heritage and Pandas tour with an extra night stay in Beijing at the end before flying home.
The kids loved all of the activities. The whole family loved the Great Wall (we have never seen so many stairs) and the chance to ski lift up and taboggan down from the tower was fantastic.
Would I recommend this tour company - without a shadow of a doubt. Emporor Tours really made this trip a true trip of a lifetime and I cannot thank them enough for the experience and opportunities provided.

10/11/2016

Mr and Mrs Gorham

5.00/5.00

"Legendary Yangzte Cruisel"

We have just returned from our Legendary Yangzte Cruise holiday yesterday
morning, exhausted but extremely pleased with the whole 3 weeks holiday.
The flight upgrades were certainly worth the extra money with BA.
The whole holiday went light clockwork. We were met by the local guides and
their drivers at each point of our journey. All there waiting for us. Their
local knowledge and friendliness was superb and made our holiday magical. It
obviously helped just being the 2 of us and not part of a large group. Matt
in Shanghai, Heather in Chengdu, Tom in Gullin, Betty in Xian and finally
John in Beijing were excellent and really looked after us. We had some
lovely meals in local restaurants. The other guides who met us for brief
periods to take us from one point to another were extremely good
All the hotels and boats selected I cannot fault. We upgraded cabins on the cruise to one of the two Presidential
Suites as we were offered it a reduced price. Superb. Made the cruise
memorable.
The content of the tour was excellent. The highlights being the Great Wall,
the cookery lesson, the two cruises, cormorant fishing, the Terracotta Army,
rickshaw ride and of course the pandas. All the other trips were good and
helped kept us busy!
The methods of transport were expertly arranged and everything clicked. The
bullet train was amazing.
We would have liked a few more days in Shanghai, but that's something we can
do later.
On the whole a really magical holiday. Thank you Ling for organising the whole
tour. Your help and advice has been without question first class. Being able
to deal with you on a personal level has been a godsend to us after years of
dealing with the bigger tour operators and helped make a special holiday for
us even more special. I will certainly be telling anybody thinking of going
to China to come to your company first.

09/11/2016

Jane & Steve

5.00/5.00

"Fabulous Holiday"

We had a fabulous three week holiday in China. We really liked China and were impressed with our guides, who were all friendly helpful and knowledgeable, the quality of the meals and accommodation and flights were all good.

Many thanks to everyone at Emperor Tours for a great holiday, we saw groups from other tour operators, and were really pleased we'd booked with Emperor.

31/10/2016

Edna

4.00/5.00

"Our China experience"

My husband and myself booked our trip to China and Hainan Island at the beginning of August travelling 12 September 2016. Ling organised our Chinese visas at no extra cost unlike other companies who charge approx£40 each. Ling also communicated with us regularly and changed some of our flights at short notice to enable us to visit our daughter in Bangkok en route home.
The hotels were all excellent our favourite being the Okra garden in Shanghai and the Hilton in Sanya. Our guides were prompt and usually very informative with varying degrees of english. The Victoria Liana cruise on the Yangtze was very good but I would not rate it as 5 star.
Our flight from Ireland arrived in Beijing at 15.25 and our itinerary stated afternoon visit to Temple of Heaven. This was rather ambitious as we had to go through immigration etc so not sure why it was listed. Needless to say we did not see Temple of Heaven as itemised.The first evening the guide did not seem to be aware that dinner was included and we ended up in a Dim Sum basic cafe.
We book private tours as we have found in the past you can go at your own pace and avoid the places guides/company like to take you to where there is likely to be commission to be gained. We were disappointed that every guide wanted to take us to silk museums, tea houses, see how the warriors were made, Jade factory etc which were NOT on our itinerary and we declined. We had to state this on every evaluation for each individual guide. We went to China to see certain sites not spend time at such places.
On arrival the the Great Wall we had to pay an extra 240 yuan to get the chair lift to walk the wall. So be prepared to pay that extra. The itinerary stated picnic on the wall but we ended up in a restaurant, not a problem.
Would not recommend the Big Wild Goose Pagoda in Xian. Its a tourist trap where they take you behind the scenes and show you various symbols etc then want you buy something. We did not wish to purchase anything so made a donation of 50 yuan and the volunteer then said she would give us a gift then said it would cost 100 yuan!!!!
The Tang Dynasty dinner show (Xian) was fabulous as was the Shanghai Acrobatic show in Shanghai. The visit to the Panda Breeding Centre (Chengdu) was throughly enjoyable.
The meals that were included were generally good and chosen by the company to accommodate the western tastes but a little more choice would have been good.
Sanya in Hainan Island was lovely and relaxing as our China schedule was very busy with many flights.
All in all we had a lovely holiday but would recommend maybe one leisure day at each location if you can spare the time and extra hotel costs. The itinerary was very clear. I would recommend you carry your itinerary with you on your trips then when the guide says it is on your itinerary (e.g. silk museum etc) you can prove it is not!
Thank you Emperor Tours
Chris and Edna

07/10/2016
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