"Holiday in Japan…"

We felt we got a personal service at Emperor Tours. Whether it was arranging window seats on the flight, or chasing up missing Avios points, Ling Todd was helpful, prompt and efficient. Our guide in Japan was extremely friendly and knowledgeable, and travelled with us throughout our trip. To top it all the quote was significantly cheaper than two other companies.

"A memorable tour of Nepal and Bhutan"

Ling at Emperor Tours was excellent to deal with-efficient and professional ,always there at the end of the phone to give help and advice.We asked her to plan a bespoke holiday for my partner and I to Nepal and Bhutan.Everything went brilliantly.All the hotels,guides and drivers were of the highest standards.A special mention for Jigme Tobgay Tamang our guide in Bhutan who was superb and our driver Namgay -they both made our holiday memorable.We have travelled to many countries with various companies and we would rate Emperor Tours the best that we have used.

"Ultimate Japan Jun 2024"

Ultimate Japan Jun 2024

Just returned from the 17 days Ultimate Japan tour. We had an amazing time and thoroughly enjoyed it. The quality of hotels, guides and transportations all exceeded our expectations. The pace of the tour is just right for us, there are some busy days but also days we could chill out and do our own things. All in all, great value for money. We’ll definitely use Emperor Tours again.

"Unbelievable service and attention to…"

Unbelievable service and attention to detail. Our trip to China was incredible, no detail or request was too much. We have travelled extensively over the years and have never had an experience quite like it. We were lifted and laid throughout our trip and the knowledge and history we learned from our guides was incredible. The hotels were beautiful, the shows were fantastic.
We have already recommended Emperor Tours and Ling to several of our friends who are hoping to travel to China and Japan.

"Superb service and tour of China"

Ling Todd at Emperor tours organised a private tour of China for us, visiting Hong Kong, Guilin, Yangshuo, Lijiang, Xi’an, Chengdu, the Yangtse River and Shanghai. This time we did not visit Beijing as we had been there before.
We had an idea of what we wanted to do and Ling took these ideas and tailor made a tour for us. We are both late 70s and she adjusted the tour to exactly meet our requirements and fitness level and was full of helpful suggestions.
Throughout our tour both Ling in the UK and Richard in China were there to help us if we had any questions.
The hotels were very varied in feel, from 5* luxury in Hong Kong to a beautiful Zen hotel in Chengdu. All were really nice.
Our tour guides and drivers were excellent. They helped us on the many stairs and were always very attentive and helped with finding our carriage and assisted with our luggage at train stations. The guides' English was good and they were all very knowledgeable and a mine of information on Chinese history, as well as telling us about modern China.
The sites we visited were all interesting and we saw everything: mountains and paddy fields, historic towns, wonderful double sided embroidery, pandas, the terracota warriors and the modern city of Shanghai.
We were taken to a huge variety of restaurants and all were good. We ate a huge variety of meat, seafood, salad and fruit, but had no health problems at all during our holiday.
The price for our tour was very competitive and was both a little cheaper and with better hotels than a major competitor.
Getting a China visa can be quite difficult and Ling organised everything for us and even filled in parts of the form where we struggled.
Emperor Tours in China and Ling in the UK are exceptional and the tour exceeded our expectations. We would recommend this company to anyone.

"Wonderful Explore Japan Tour"

We had a very good holiday with Emperor Tours travelling to Hiroshima, Kyoto and Tokyo. The guides we had were very good and friendly. The hotels were all close to JR train stations which were convenient for us to get on and off the shinkansen. The best hotel was the Sheraton Grand in Hiroshima, the room’s were much bigger than the average Japanese hotels. In Kyoto we opted for a ryokan, which was very different (in a good way). We upgraded our seats on the bullet train to green car which was definitely worth it. We were given the option to forward luggage by couriers, but we chose to bring our suitcase on the train as it was easier for us. This may not be the best choice for everybody. Overall we had a wonderful time in Japan, just wish we could have stayed for longer.

"Ultimate Japan tour"

We booked the Ultimate Japan tour, and our decision was largely influenced by the other positive reviews. Therefore if you are planning this trip please do your homework on this company. We were let down on a lot of aspects, we got stranded at the airport when no one came to pick us up. Then we couldn’t check into our hotel for 5 hrs after a 13 hrs flight - not sure what kind of planning this was. Several of the hotels tried to charge us extra for breakfast when this should have been covered in our package, we had inexperienced guides who were on their first trip with us! We did report all the issues as they occurred and they were rectified, but an experienced tour company shouldn’t be making these types of mistakes. So I wrote a review earlier and it was taken down because I referred to the owner by name, which lots of the other reviews have done, but mine caught ET attention as it was not too their liking and they had it taken down. A lot of other reviews have referred to mishaps on the tour and still given a rating of 4/5 stars, which is great if your expectations are low.

"Title - China Delights May 2024"

We normally travel independently, but considering the language barrier in China, we booked a package holiday with Emperor Tours. From the start to finish, everything ran like clockwork. We were met at every city on arrival, all local guides spoke good English, they went out of their ways to help us. The hotels were all really good. The only little hiccup was a domestic flight cancellation, but this was quickly sorted out by local agent. Will definitely use Emperor Tours again!

"A Great Holiday"

My wife and I have recently returned from a wonderful holiday (Ultimate Japan 7-23 May). We are seasoned travellers, are respectful of people from all walks of life, don’t concern ourselves with trivia and appreciate that, on occasion, things don’t always go exactly to plan. It is fair to say that there were some hiccups during our trip, all of which were resolved immediately, and we thought, to everyone’s satisfaction. In short, we enjoyed one of the best holidays of our lives, thanks to an amazing itinerary, and indeed a fascinating country and its people. It exceeded our expectations. On returning home, we gave our superbly efficient contact at Emperor Tours, Ling Todd, some constructive feedback regarding minor improvements that we felt could be made for future travellers. Ling advised she will ensure that these will be put in place to further enhance the experience. I would have no hesitation in recommending Emperor Tours.

"Amazing time in Japan"

Amazing time in Japan. A couple of hiccups along the way but Ling acted immediately to put them right.
This tour takes you to parts of Japan that other tour operators don’t. Good hotels in excellent locations.
Small party of 9 which was great.
I think the a couple of comments below are a bit harsh {we were on the same tour) but they are from father & son. Defiantly deserves more than a 1 or 2 star.