Emperortours

Flight, Stay and Tour Services
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138 reviews
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Emperortours

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Michal Holc

5.00/5.00

"Solid guided coach tour for 12 novices."

It was our first experience of Japan culture, customs, food (maybe strange but delicious), history as well as ways of living of average Japanese now. It was an easy to contact Ms Ling in travel agency in UK before departure to answer our questions in the same day! Our friendly Japanese lady guide explained to our small group all we need to know about temples or shrines we were about to see. She answered many questions about daily life in Japan including how to use hotels toilets! That's made our worries disappear. With smile she encouraged us in ours quest to discover, understand and enjoy Japan of today and of the past. Really great holiday with no hiccups in 17 days. Wholeheartedly recommended.

04/06/2023

Linda

5.00/5.00

"Japan tour"

Japan tour, Kyoto-Hiroshima-Tokyo - My daughter and myself had such a fantastic time, everything was so organised and even the free days were catered for with suggestions of places to see, with full directions of how to get there. A holiday of a lifetime! I would definitely recommend this holiday and this tour company.

01/06/2023

Karen

5.00/5.00

"Private Tour Vietnam, Laos and Cambodia"

What can I say, FABULOUS. Ling was fantastic from start to finish. We had been let down by another company for a trip to Vietnam, Cambodia and Laos and Ling provided a private tour for us last minute. The predeparture documentation was information and well detailed.
We had the most fantastic times in these countries experiencing some outstanding trips. The guides in each country were informative, courteous and extremely helpful and went above and beyond. Their knowledge of the areas they represented were exemplorary and we learnt an awful lot about the region.
We are in process of working with Emperor Tours on a trip to India next year and we would highly recomment this company.

23/05/2023

Terry Hill

5.00/5.00

"the planning for the tour was first…"

the planning for the tour was first class, excellent guides, the whole trip was planned to perfection.

01/05/2023

Keith Marley

5.00/5.00

"The Ultimate Tour of Japan lived up to expectations"

We've just completed the Ultimate japan tour with Emporor tours and can definately recommend the trip. Ling at Emporor was extremely helpful and supportive and we plan to go with Emporor again this summer to Vietnam and Cambodia.
The Japan trip is excellent covering every highlight you'd expect on a tour of such a great country. Our favourites were Mt Fji, Kyoto, the bullet train and Hiroshima but there is so much in the itinerary, just too much to mention. A couple of things which may be helpful if you are thinking about this trip: its cheaper than I thought when you step out of the hotels. Decent lunch for £10 per head and dinner £15/20 including drinks. We went 4 star hotels which were excellent and upgraded to premium economy flights which was very beneficial as the flights are very long. It is quite full on. Quite a bit of walking and travelling so be prepared for that. Certain days are quite demanding.
All in all a superb experience. Lots of good memories and new friends made along the way. Thank you Emporor for your organisation and help.

24/04/2023

Alan Gadian

5.00/5.00

"A great trip, well organised and genuinely of advantage."

The week's tour was excellently organised. It was extremely enjoyable, well arranged and we could not have achieved anywhere near as much if we had organised it ourselves. This was our first time in Japan.

The first guide, Ms Ibuku, we had was exceptional (Nagasaki & Kyoto). She was a very pleasant person, went well beyond the call of duty and was a tremendous help. She even stayed on for the first meal in the amazing Japanese Yoshi-ima Ryokan hotel (Kyoto) to explain what everything was etc. I would really like to say how good she was and how pleasurable it was to be taken around by her. The visits / gardens chosen were also great, especially the museum / house in Nagasaki, where our old friend was brought up.

The first hotel we stayed at in Nagasaki was very good and the 2nd, Japanese Ryokan hotel, Kyoto, was exceptional and very enjoyable. I would fully recommend this hotel and the fact that we were booked into the hotel by Emperor tours.

The 2nd guide, Ms Himeka, (Tokyo) was also good and helped us with the only real issue of the trip which was because the hotel had reduced their advertised shuttles to the airport for the morning departure. This does not reflect on Emperor tours at all (or was their fault), more the fact that large hotels, especially after COVID do not live up to their advertised services .. and don't even provide an early breakfast now! This all presented no problem but might be worth checking on arrival at the hotel. The second guide quickly sorted out the problem (we went and booked a bus shuttle from the nearby bus station). Again, this did not detract from the exceptional trip to Japan.

I would fully recommend using Emperor Tours; their information booklet, their planning/preparation and their guides were invaluable, especially for anyone not speaking Japanese. These guides enabled us to see so much more in a short length of time.

23/03/2023

Nicky & Vic Bettridge

5.00/5.00

"Top Marks Emperor Tours"

Booked a tour of Japan which we unfortunately had to cancel due to a change in Japans regulations for tourists. Ling had put in a tremendous amount of work coordinating flights and a stopover in Singapore for ourselves and our friends in Western Australia. Despite cancelling the tour she rearranged all our flights and accommodation in Singapore to allow us to still meet with our friends and travel on to Australia and also provided a prompt refund.
I was particularly impressed with how quickly Ling responded to our endless questions and requests, even emailing me back on the weekend.
Thank you so much Ling, hopefully we will be able to rearrange our trip to Japan in the future.

06/10/2022

GB

5.00/5.00

"Emperor Tours Simply The Best"

Emperor Tours organised the best holiday we have ever had. The detail of every part was amazing. From getting the itinerary and having the opportunity to discuss and amend with advise from Ling to actually living the holiday was an experience we will never forget. We toured Vietnam, Laos, Cambodia and Singapore for a month. All our guides and drivers were so knowledgeable and friendly. We can thoroughly recommend Emperor Tours. Thank you Ling and all our guides and drivers.

01/10/2022

Mr Timothy Phillips

5.00/5.00

"Travel refund"

We have used Emperor Tours before extremely successfully. In this case our third time of using them I had booked a holiday for India. Originally at the start of the issues postponed the holiday. However with the ongoing challenges I asked for our money to be refunded. This was handled brilliantly by Ling very straightforward and prompt.
It must be a challenge for agents these days and it is good to have dealt with one so well.

22/07/2021

Mr and Mrs Lingwood

5.00/5.00

"We felt Safe and Confident in their hands."

A long haul trip to an unknown country could be spoiled by wasted time due to lack of knowledge of the area and lack of courage to explore. Our recent trip to India was our second experience of Emperor Tours and we were not disappointed.
Without being intrusive they guided us every step of the way.
Every attention to detail was made which enhanced our overall experience. We would not hesitate to recommend them and will certainly use them again in the future.

07/12/2019
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