"I was contact from this company the…"

I was contact from this company the guys name was Shawn. I told I was doing my move myself. He said I can do the move for 2016.00. No cost. We can pick up sat or Sunday between 11:00am to 3:00 pm they showed up at 6:00 pm on Sunday. Charged my 3348.00. Additional cost cause of sq ft was wrong . It been week m I still don’t have my items n no delivery date can’t even tell me where my things are.
Don’t use this company
The guy that pick up my stuff hired two guy to help him load . I m sure this way my bill was higher. This crazy

"DO NOT USE"

My entire truck load of furniture was ruined. Movers did not wrap a single piece of furniture or take any care in loading/unloading the truck. Movers use a language app to communicate and are not able to read your boxes or understand you at all. Filed a claim for damages....$97.00 for thousands of dollars worth of furniture. DO NOT USE. Absolutely unprofessional and completely untrustworthy. They take advantage of you being in a state of need and gradually increase your rate until it is double what what quoted. I am completely disgusted with the whole experience. It is also worth noting that this company is a brokerage and you will get some random, unmarked truck showing up to pick up your belongings.

"Yet another one star review for this…"

Yet another one star review for this company. My items are supposedly on the way. Same issues as others. Lied about the delivery date, estimate given initially was $3k lower than what the movers charged during moving. There is no way we added 600 cubic feet extra for the truck that day as we threw away multiple items before moving. We moved to another state, no items, no clothes with us, no nothing. I’m going to connect with one of the other reviewers below about the class action suite. This company are scammers. If they respond to this message know that this is a real customer and we moved from Wilkes-Barre PA on 9/23 to Woodland Hills CA. Company owner called to sort out billing issue on first day itself to handle a smooth payment from us but disappears when issues like this crop up. Employees promised to deliver within a certain date but manager later on tried to worm a way out of it by mentioning a clause of delivery window. They could have easily told us that 7-9 days was impossible ( but apparently it is possible if it’s expedited) but instead of mentioning that possibility they continued to promise the date we requested it to be delivered which was on the 9/29. Beware of Greg, manager called Samuel, Christina( or Christine) was also aware of the date we wanted the delivery. Possible scammer possible bait and switch. Whatever you do DON’T take your chances with this company.

"THE WORST EXPERIENCE I HAVE EVER HAD…"

THE ABSOLUTE WORST EXPERIENCE I HAVE EVER HAD WITH ANY COMPANY IN MY LIFE.

USA Moving Solutions displayed the absolute worst customer service and completely lacked any sense of integrity. They were dishonest, disrespectful, manipulative, and unprofessional throughout the entire process. This experience ultimately left me feeling disgusted there are actually companies out there who treat their customers this way.

I would highly recommend to never use USA Moving Solutions or any other moving broker like them. Do your research, a lot of these cross-country moving companies are playing off as they are not a broker, but they are. They are scammers and will tell you whatever you want to hear to get you to sign a contract and pay a deposit so you can not back out. I am still beyond frustrated and sick to my stomach knowing USA Moving Solutions is an operating business and continues to take other peoples’ money. I honestly don’t understand how this company is still around and how its employees willingly decide to work for such an awful employer. I would give negative stars if I could.

In a nutshell:
-I agreed to a moving cost of $3,743.55 and in the end I was charged $9,998.22.
-USA Moving Solutions under estimates the amount of cubic ft and cost in your initial estimate so that you’ll sign the contract and pay the deposit because you think you’re getting a deal.
-The movers then lie and over estimate the cubic ft you have when they show up to get your items in order to charge you EVEN MORE.
-I was told my things would not be taken off the truck to sit in a warehouse, but they did for 2 and a half weeks.
-I was promised a delivery date of July 22nd and the movers showed up on August 10th. When the movers finally showed up, I was supposed to receive a 24 hour heads up prior to the movers arriving, I was given a 3 hour heads up. Not only that, but I was out of the country with an 8 hour time difference so I had to stay up all night re-coordinating and making sure there weren’t anymore surprises.
-USA Moving Solutions charged me extra for my house having stairs…. Which I found out an hour before the movers showed up to drop my things off at the final destination.
-USA Moving Solutions has taken zero accountability for any of the misinformation and had the audacity to respond with “show me the proof of that being said.” I didn’t know I had to be recording phone calls with them, but, knowing what I know now, I definitely should’ve recorded all the phone conversations I had with them.

"If I could give this company a zero I would!"

If I could give this company a zero, I would. They increase the price before, and after delivery, the original date they promised was off by weeks, they place my stuff in a warehouse ( which was never explain during setup) and they had a minor moving my stuff. When I told them of this matter, they brushed it off, as if I was completely lying. It is very disappointing and shows a lack of standards and the respect that they have for their customers and their belongings. Do not trust this company!

"USA moving company is the worst. This company remove the bad reviews and…"

This company remove the bad reviews and keep all the good reviews, which I think they write themselves. Run from them because they are the worst. They will break your things and now replace them. When you try to call the person who initiated the quote, Natalie. She will not pick up and her email will return back to you. Charlie from claims is a big joke. He will low ball what they should pay you back for your things that they wrapped themselves and are broken under their care. Then will tell you it's up to the owner to send the check. It will take weeks of back and forth until you give up. I will write a bad review everyday if I have to stop them. I paid them the amount they quoted me so that My things can be move safely. On top of that they kept some of my boxes in their storage space in Jersey because my new home was not ready in time. All USA moving does is lie. DO NO TRUST them. They are all crooks

"USA moving is horrible"

USA moving is horrible. They broke my furniture's and lamps. I am missing a few boxes because they had to hold my stuff for a few weeks until my new home was available. I have left several messages and no one got back to me. Charlie from claims is a joke because he now tells me that I needed additional insurance to get my broken stuff replaced. But when i sign up with them. They did not mention this to me. He then tells me all they can give me to replace several of my things they packed that are damaged is $200. It's been weeks and he is giving me the run around and now tells me it's out of his hands and the owner is the one who is going to write the $200 check. I paid over $8,000 for my long distance move. How long does it take to give back $200 that will not cover half of the things they damage. If you can do the move yourself. Please do not use them. All they do is lie and do not stand behind their words.

"Great customer service"

Customer Service was fantastic the only issue was we had to wait an extra day for our belongings but when your stuff is on the Truck with another customers belongings it takes a little longer no worries customer service answered my worrying calls every time

"Our experience was really great"

Our experience was really great, the quote was spot on. What we had was packed properly & delivered safely. Easygoing crew that made the experience safe and worthwhile. Would definitely recommend to a friend.

"Excellent service and customer service"

Excellent service and customer service. Job was done effectively and very fast and professional!!