"Bought a growers choice e720"

Bought a growers choice e720, ordered it at 3:55pm, emailed at 6 pm there time to cancel when I realized my tent could not support the weight, called them the second they where open the next day, said it's been more then 1 hour and it's in process. It says they will try and cancel or change any order if possible and if a tracking number is given it's to late. I was willing to buy another light but they wouldn't cancel, made no attempt to. Received a tracking number 5 days later. I've rebuilt my tent to support 80lbs (I hope) My biggest fear is if I have a problem (5 year warranty) I have to go through them. Fck me once Fck me twice, they just keep f*!!!ng customers. No help what so ever.

"It's not good to have people that LIE consistently working for a reputable company."

I wish I could post my info here. But anyways I purchased a 10in by 10in by 10in T and was told it would be about a week. Well that is not the case they have lied to me still haven't had any information or contact me with anything. Did not let me know it was on backorder. Then promise me last week it would be here by Wednesday. Well it won't be here by Wednesday because they haven't even got their shipment yet and they don't know when. I spent so much time on the phone just trying to get my air conditioning going here in Florida for my parents who are elderly. Now with the 10"T nowhere in delivery site they will not refund my money. This company is a joke. Straight up lie.
Please just refund my money.

"Scam"

Scam, find a different company. After ordering my product and taking my money, haven't shipped product or have any explanation for going on three weeks. Have received a half a dozen automated promotional emails but have no way of communicating after taking my money. Slick setup

"Good Overall Experience and Best Price"

I actually had a good experience. My item (grow light) was listed as in-stock, and shipped within a week of my order. It was sent FEDEX at no extra charge and I received it within 2 days of shipping out of PA. It looks like I'm in the minority, but I would order from them again. The light works great so far, and their pricing was ~$20 less than Amazon or Walmart.com.

"As everyone else says"

As everyone else says, terribly ran shipment department. Wish I would have read reviews before placing my order. Ordered jan 8th, still haven't received item. Took over 3 weeks to get a tracking number. Theyll blame covid and make it sound like its out of their hands, but not realize that people have ordered online from many other places and didn't have these issues. Theyll tell you they put you as their top priority, but after years and years of terrible reviews, they still haven't addressed the issues.

"This company is the absolute worst"

This company is the absolute worst. Do not order from these people. I repeat do not order from these people. They never sent my product. Then when I called to cancel they said they wouldn't and hung up on me. I'm already beat but believe me when I say do not use this company absolute garbage. Still never received product either.

"No discreet shipping No privacy !"

They shipped my product in its retail box , slap a label on it and ship , NO PRIVACY ! 👎👎👎👎👎👎👎👎

"The product listed was top quality"

The product listed was top quality. The item description did not list leaks and problems. Item description did not list extremely poor quality Chinese plastic injection molded parts. Customer service only provides excuses and problems. A total waste of my time and resources. Lighting my money on fire and watching it burn would have been more fun. Flooded house and excuses and problems from seller. I spent hundreds of dollars and only needed to replacement rubber grommets. Only got excuses and problems from company.

"Ordered a co2 monitor on nov 17 it has…"

Ordered a co2 monitor on nov 17 it has been almost 1 month and i have been told everything from covid to system failures are why it has not shipped!
This is completely garbage
They took my money and have given nothing but excuses!

"Horrible shipping speed 1 month and…"

Horrible shipping speed 1 month and still waiting for the package FedEx home delivery is a giant turtle