"I have been an Oxygen Banking member…"

I have been an Oxygen Banking member for a year. Everything was fine until I was a victim of theft and subsequent fraud. My phone was stolen and all my accounts that were tied to my phone were ruined. I provided a police report and oxygen said “no error found” and denied the claim. I refuse to be on the hook for $450 I never spent. Avoid oxygen at all costs. On advice of others I’ll be submitting to the BBB and FTC. Visa guarantees its customers 0% liability for unauthorized charges.


They re opened the dispute and it’s looking like this will be a 6 week process. I’ve reached out to my states attorney general and filed a grievance with their office.

"No longer appealing"

Cashback incentives were the biggest reason I loved this bank. The
latest update has heavily restricted which vendors cashback can be
earned at and when your cashback rewards can be deposited to your
account. They've also reduced the amount of money earned per
purchase. Unfortunately after a few years with Oxygen it may be time
to move on.

"EASY TO USE"

Love It been with Oxygen for 4years now

"Quick resolutions"

On the rare occasions I've had to reach out to customer service they are quick to resolve my concerns.

"I don't like the new Cash back rewards…"

I don't like the new Cash back rewards policy

"It was too hard to activate rewards"

It was too hard to activate rewards. I hated having to go to my phone, find the gas app, and hit 2 buttons to get my reward.

"I dislike how I have been a customer of…"

I dislike how I have been a customer of yours for years and years and have used your service for my direct deposits and numerous other things yet you want to charge people $300 for the top tier fire card. Honestly it's a slap in the face because you don't offer any more benefits that are worth the $300 price tag you're asking I just simply want the card I think the card is cool and I want it but I'm not paying you $300 for it, not paying your extortion fee for your card I will continue to think it's cool and I will continue to want it but I'm not paying you $300 for it and that is honestly so greedy of you to ask anyone to do for the minimal extra benefits you offer honestly haven't even received any rewards from you guys and forever so fairly use your service anymore sure you've noticed that.

"Amazing that about sums up this banking…"

Amazing that about sums up this banking institution. From the travel benefits you rarely see on anything but high unachievable credit cards to the ease of use of their app usually found only on the most modern of banks it all is there and works perfectly add in the burnable cards for online shopping and it just makes them the perfect choice for a banking partner. And it looks like they will be adding more benefits in the future so I will definitely be sticking with them for the long run.

"HIGHLY RECOMMEND FOR ALL"

I love my oxygen card i get 4 percent cash back on a lot of purchases and customer service is always fast and curious!

"Very grateful for Oxygen and its…"

Very grateful for Oxygen and its incredible customer service, coupled with a wealth of features, and the occasional unexpected customer appreciations gifts that truly make me feel like a VIP. I’ve been a proud cardholder for years, and plan to remain a member for years to come.